Virtual Office Hours

Members can speak one-on-one with faculty through Virtual Office Hours. Check the listings below for details.


“Great opportunity to ask questions. This is my first time participating in this type of call. If I had known how good it was going to be, I would have prepared more questions. Next time!” -- Virtual Office Hours Attendee


Virtual Office Hours are regular, small-group conference calls with leading subject-matter experts. Hop on. Hop off! Faculty will not only address your specific issues, but other people on the call can share their answers and experiences. Office Hours are the best way to gain answers to complex questions. Virtual Office Hours are free and available to members only. 

Check the calendar below for topics and dates, take a sneak peak or download the Virtual Office Hours Overview

Full access to this content is reserved for members. Log in now, or to learn more and become a member please call Member Services at 212-201-2674.

Virtual Office Hours Sneak Peek

Virtual Office Hours (VOH) are small group calls that let you ask questions of CAPC Faculty, problem-solve with peers and share stories. Check out this sneak peak from CAPC Faculty Lynn Hill Spragens. For the full list of VOH topics, and to register for an upcoming session visit: https://www.capc.org/providers/webinars-and-virtual-office-hours/

Home Health Agencies Delivering Palliative Care in the Community Virtual Office Hour

Bob Parker, DNP, RN, CENP, CHPN

March 28, 2017 at 2:00 p.m. ET (Members Only)

Ask a Program Leader: Open Topics (Express 30min) Virtual Office Hour

Andrew E. Esch, MD, MBA

March 29, 2017 at 1:00 p.m. ET (Members Only)

Pediatric Palliative Care Virtual Office Hour

Sarah Friebert, MD

March 29, 2017 at 4:00 p.m. ET (Members Only)

Palliative Care for Oncology Practices Virtual Office Hour

Allison Silvers, MBA, Vice President, Payment & Policy Brynn Bowman, Director of Education Andrew E. Esch, MD, MBA, Palliative Care Consultant

March 30, 2017 at 1:00 p.m. ET (Members Only)

Business Plan for Community-Based Palliative Care Virtual Office Hour

Lori Yosick, LISW-S, CHPCA

March 30, 2017 at 3:00 p.m. ET (Members Only)

Ask Dr. Diane Meier: Open Topics Virtual Office Hour

Diane E. Meier, MD, FACP

March 31, 2017 at 11:00 a.m. ET (Members Only)

Billing for Community Based Palliative Care Virtual Office Hour

Anne E. Monroe, MHA

April 3, 2017 at 12:00 p.m. ET (Members Only)

Ask a Program Leader (Open Topics) Virtual Office Hour

Andrew E. Esch, MD, MBA

April 3, 2017 at 2:00 p.m. ET (Members Only)

How to contract with Payers (Gualtieri-Reed & Krakauer) Virtual Office Hour

Tom Gualtieri-Reed, MBA & Randall Krakauer, MD, FACP, FACR

April 4, 2017 at 12:00 p.m. ET (Members Only)

Marketing and Messaging Palliative Care Virtual Office Hour

Lisa Morgan, MA and Andrew Esch, MD, MBA

April 5, 2017 at 2:00 p.m. ET (Members Only)

Hospital Palliative Care Program Design 101 Virtual Office Hour

Andrew E. Esch, MD, MBA

April 6, 2017 at 2:00 p.m. ET (Members Only)

Specialty Palliative Care Delivery in the Clinic - Promoting Partnerships Virtual Office Hour

Constance Dahlin, ANP-BC, ACHPN, FPCN, FAAN

April 7, 2017 at 1:00 p.m. ET (Members Only)

Hospices Providing Community-Based Palliative Care Virtual Office Hour

Turner West, MPH & Anne Monroe, MHA

April 11, 2017 at 12:00 p.m. ET (Members Only)

Pediatric Palliative Care Virtual Office Hour

Sarah Friebert, MD

April 11, 2017 at 4:00 p.m. ET (Members Only)

Billing and RVUs in Hospital Palliative Care Virtual Office Hour

Julie Pipke, CPC

April 12, 2017 at 3:00 p.m. ET (Members Only)

Ask Dr. Diane Meier: Open Topics Virtual Office Hour

Diane E. Meier, MD (Director, CAPC)

April 13, 2017 at 3:00 p.m. ET (Members Only)

Home Health Agencies Delivering Palliative Care in the Community Virtual Office Hour

Bob Parker, DNP, RN, CENP, CHPN

April 18, 2017 at 2:00 p.m. ET (Members Only)

Palliative Care Models in the Community Virtual Office Hour

John Morris, MD, FAAHPM

April 18, 2017 at 4:00 p.m. ET (Members Only)

Ask a Program Leader: Open Topics (Express 30min) Virtual Office Hour

Andrew E. Esch, MD, MBA

April 19, 2017 at 2:00 p.m. ET (Members Only)

Making the case: Using Cost Savings’ data, and ways to demonstrate value Virtual Office Hour

Lynn Hill Spragens, MBA

April 20, 2017 at 11:00 a.m. ET (Members Only)