CAPC Careers
The Center to Advance Palliative Care staff comes to work every day with one purpose—to expand access to high-quality care for all people living with a serious illness, and their families.
CAPC strives to create a diverse workplace that fosters and develops the skills, abilities, and happiness of our team members. We are an equal opportunity employer looking for talented, forward-thinking, energetic individuals to make a difference and join our team.
Benefits of Working at CAPC
- Collaborative work environment
- Culture of learning and professional development
- Access to a robust benefits package through the Mount Sinai Health System
- Generous paid time off
- Comprehensive health plans
- Employee wellness program
- Discounts to shows, concerts, movies, and sporting events
Open Positions
Senior Member Relationship Manager
The Senior Member Relationship Manager is a highly visible member of the CAPC team who is responsible for designing and implementing a customer experience program that has a direct correlation to brand loyalty, membership retention, and renewal revenue. The Senior Member Relationship Manager must identify and address the needs of CAPC members to create customer journeys that include automated messaging, membership guides, group presentations, and high-level strategy meetings with leaders from member organizations. The candidate must also demonstrate the high-value proposition of CAPC to our membership network. They will help members understand how to use CAPC products to reach program and organizational goals through engagement in the CAPC community and utilization of member resources. All of these outreach efforts ensure that CAPC is effective in pursuing its mission of supporting members to improve care for patients with serious illness, and that CAPC retains member revenue to ensure organizational health.
Project Manager, Palliative Care Program Development
The Project Manager, Palliative Care Program Development is part of a team responsible for developing tools and technical assistance to support palliative care programs in care settings nationwide. CAPC works with external subject matter experts and palliative care leaders to identify best practices in palliative care program design and operations; the Program Development team translates these best practices into practical tools for dissemination back to the field. As a member organization, CAPC aims to keep our fingers on the pulse in the palliative care field and to develop timely and practical resources to help palliative care program leaders solve challenges and pursue opportunities to grow and strengthen their programs.