The evidence is clear: palliative care improves quality of life for patients—and quality outcomes for health care organizations—resulting in consistent reductions in the costs of care.

Designed to help make the case with organization leaders, health plans, colleagues, and community partners, the materials in this toolkit can be used to make the case for palliative care investment in your setting. To help estimate the value of your hospital palliative care program, try our interactive Hospital Impact Calculator.

What’s in the Toolkit

Market-tested definition of palliative care and quality guidelines for a palliative care program in any care setting.

About Palliative Care

Definition of palliative care and how it improves quality of life for patients living with a serious illness, and their families.

National Consensus Project for Quality Palliative Care, 4th edition

The National Consensus Project (NCP) Clinical Practice Guidelines are the national standard for high quality palliative care. National Consensus Project for Quality Palliative Care, 2018.

One-pagers, brochures, and case studies on the quality and cost impact of palliative care.

Palliative Care Ensures Value

One-page infographic to introduce your organization leaders, referrers, and health plans to the quality, satisfaction, and utilization improvements resulting from palliative care.

The Case for Hospital Palliative Care

Key messages for health system leaders, applicable across settings. Center to Advance Palliative Care, revised 2018.

The Positive Financial Impact of Hospital Palliative Care

In addition to improving quality of care for people living with serious illness, robust palliative care services lead to strong financial performance across many parameters.

The Case for Community-Based Palliative Care

The majority of people with serious illness are neither dying nor hospitalized. So, palliative care needs to be available in all settings outside hospitals—in medical offices and clinics, in post-acute and long-term care facilities, and in patient homes. This publication includes key data on the value of community palliative care, program profiles, and a case example to use with leadership.

Pediatric Palliative Care: Making the Case

Slide presentation on the value of pediatric palliative care includes action steps to support pediatric palliative care integration with disease treatment across the continuum.

The Case for Improving Communication and Symptom Management Skills

This publication makes the case for training both palliative care and nonpalliative care specialists in communication and symptom management skills. Training in these skills results in measurably better quality of care, improved patient and family experience, and more time spent at home and out of hospitals.

The Evidence for High-Quality Palliative Care

One-pager articulating the various benefits of palliative care, compiled by the American Academy of Hospice and Palliative Medicine (AAHPM).

Serious Illness Strategies for Health Plans and ACOs

The case for health plans and accountable care organizations to advance access to quality palliative care, and practical guidance for implementation. Center to Advance Palliative Care, 2017.

Pitch decks, national data, and effective presentation strategies.

The Value of Palliative Care: Powerpoint Presentation

Customizable template for making the case for reliable availability of palliative care. Center to Advance Palliative Care, 2019.

How to Show Your Administrators that Your Palliative Care Program Improves Value
Ten Tips: How to Make the Pitch to Organizational Leaders for Community-Based Palliative Care
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This document provides tips for making the case to the C-suite to support a community-based palliative care (CBPC) program.

Partnership Introductory Meeting or Pitch Deck
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A template presentation to introduce your services, their benefits, and your "ask" for support. Use within your organization or when partnering with health plans or ACOs. CAPC Payment Accelerator, 2018.

Hospital Impact Calculator

The Palliative Care Hospital Impact Calculator is designed to help you project overall cost savings for your inpatient palliative care consult service.

Home-Based Palliative Care ROI Calculator
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This second iteration of CAPC’s ROI Calculator provides a streamlined tool for modeling return on investment based on home-based palliative care program assumptions.

8 Ways to Keep Your Palliative Care Program Off the Chopping Block

Tips for how to get your palliative care program off the chopping block when your organization is thinking conservatively and looking to cut costs.

Case Study: ProHealth
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ProHealth, a multi-specialty physician practice ACO, uses home palliative care for high-need patients.

Case Study: Sharp Healthcare
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Sharp Healthcare, an integrated network of hospitals and clinicians, incorporates a home palliative care intervention to meet the needs of complex patients.