Below are answers to frequently asked questions about becoming a CAPC member organization and accessing member resources.
Becoming a Member Organization
Who can become a CAPC member?
Membership is available to organizations. This includes hospitals, health systems, hospices, community-based health organizations, health plans, and all other organizations interested in improving care for people living with a serious illness. Membership is not available to individuals.
What are the CAPC membership fees?
CAPC membership fees depend on organization type and size, and are structured on a per organization basis. Pricing information can be found through the Member Benefits and Fees page. To obtain pricing for health systems and risk-bearing entities, please email email@example.com.
What does the CAPC membership fee cover?
The membership fee covers unlimited access to all of CAPC’s member resources for the entire staff of each member organization.
Are continuing education credits available?
Yes, continuing education credits are included in the cost of membership for all clinical and operational online courses. In addition, ABIM Maintenance of Certification (MOC) credits are available for physicians.
How long is a membership period?
CAPC membership begins from the date that all requirements for joining have been received by CAPC. Membership then continues for one year. It is not based on a calendar year; therefore, start dates vary for each entity. Membership is renewable annually.
How does my organization become a member?
To learn more about membership and obtain an application, complete the online inquiry form or email Member Services directly at firstname.lastname@example.org.
How do I make the case for CAPC membership to my organization?
Customize this PowerPoint presentation to explain the value of CAPC membership to your organizational leadership. This pitch deck shows how CAPC's training and tools will help your organization transform care for people living with serious illness and illustrates your return on investment. You can also share our Membership brochure.
For assistance, email email@example.com.
How will my organization submit payment?
Payment may be submitted via check or wire transfer; CAPC does not accept membership payments via credit card.
My organization is a new member. Any tips on how to use our membership?
Access the Using CAPC Membership toolkit for helpful resources on what’s included with your membership, where to start, and how to use CAPC’s clinical training. Sign up for a How to Use CAPC Membership webinar for a walk-through of the site, and email firstname.lastname@example.org with questions about implementation of the resources across your organization.
How can the staff of a CAPC member organization create an account to access the member resources?
It's easy. Staff members wanting access can click on Login/Create Account on capc.org to create their own individual User Account and password. You must use your work email address, as the email domain is connected to your organization's membership.
I forgot the password to my User Account. What do I do?
Click Login in the upper right corner of capc.org. On the Login page, under the blue Login button, click on Forgot your Password? and follow the instructions.
Check your email for the reset email from email@example.com, and click on the link included. Be sure to check your junk/spam folder if the email is not in your inbox. If you did not get a verification email, contact firstname.lastname@example.org.
How does CAPC protect member data?
Additionally, for individual user accounts, raw passwords are never stored in capc.org, only secure hashes of the password are stored using modern, secure hashing algorithms. CAPC requires new member users to use complex passwords with at least 10 characters.
Can I use resources from your patient/family website GetPalliativeCare.org?
You are free to use content (i.e., share links to posts, videos, etc.) as long as you credit GetPalliativeCare.org. The handout for patients and families is meant to be printed and distributed.
Do you have resources in Spanish or another language?
In the upper right corner of our website for patients and families, GetPalliativeCare.org, you can click on the Google Translate button to translate the site into Spanish.