Hospice and Palliative Care

Full access to CAPC tools and technical assistance on hospice is reserved for members. Log in now if you're from a member institution. Or to learn more about membership, please call Member Services at 212-201-2674.


Assuring access to quality palliative care services whenever and wherever patients and families need them is a goal for the field. However, realization of this construct is a challenge as each provider organization struggles to define its own outcomes, expectations and corresponding resource allocation priorities – a process that challenges service integration.

Integration, Collaboration and Innovation

Collaboration between hospice, hospitals and community-based programs is more than possible. There are excellent opportunities for innovation and improving the care of people facing seriously illness whether they are in the community setting or in the hospital.

Fortunately, there are now significant incentives for improved integration:

  • Hospitals are seeking ways to reduce length of stay and improve the use of ICU beds − which translates into a need for alternative quality-of-care options
  • Hospice staff have the skills and experience to facilitate care transitions for seriously ill hospital patients
  • Community-based palliative care providers, including hospices, who offer non-hospice palliative care services are increasingly in positions to avert unnecessary hospitalizations and emergency department utilization
  • ACO incentives encourage systems’ development
  • Hospitals and community-based providers are defining collaborative models: partnership agreements, acquisition and/or creation of new hospital-owned entities
  • Medicare Hospice Benefit regulatory constraints challenge hospices to assure access to needed care through partnerships with other providers and via service diversification, including development of non-hospice palliative care initiatives

Member organizations can learn more through CAPC courses, a variety of webinars, virtual office hours, topic-specific discussion forums and more. To log in to CAPC Central, members click here. To become a member organization, click here.

NEW: Hospices as Providers of Community-Based Palliative Care: Planning Your Service Strategically

This webinar, co-hosted by CAPC and NHPCO, introduces key considerations that every hospice should visit or revisit when considering, starting, or expanding a non-hospice palliative care service.

Watch the Webinar 

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