Leadership Tutorial for Nurses

An introduction to palliative care, how it is delivered, its impact on quality of life, and the growing population of patients who need it.

Defining community-based palliative care: which patients need it, how it is delivered, and how it differs from inpatient palliative care.

Home to the National Consensus Project for Quality Palliative Care, the Coalition was founded by the leading hospice and palliative care organizations to coordinate and collaborate on issues and activities of importance to the interdisciplinary hospice and palliative care field.

A summary of 10 principles and relevant data to inform the business case for palliative care services across settings (Cassel et al.).

One-page infographic to introduce your organization leaders, referrers, and health plans to the quality, satisfaction, and utilization improvements resulting from palliative care.

Defines key terms in payment vocabulary.

These tools can be used to make the case for palliative care investment with organization leaders, health plans, colleagues, and community partners.

Toolkit with billing and coding best practices for palliative care services delivered in the hospital or the community.

Resources for palliative care programs working with payers and other financial collaborators, including contracting resources.

Toolkit for finding the right patients at the right time to address gaps in care.

Use this toolkit to develop new programs and benefits for members with serious illness while driving improvements throughout the provider network.

Guidance on palliative care integration with trauma care. American College of Surgeons.

Monograph on processes that promote team health. Center to Advance Palliative Care, 2014.

Learn best practices for building trust, eliciting patient values, and having patient-centered conversations about goals of care.

Learn techniques to help patients and their caregivers plan for the future, both during the early stages of a serious illness and as a disease progresses.

Strategic planning for new or veteran programs, and a framework for identification of barriers to team efficiency and team health.

Guidance for palliative care teams to build collaborative relationships with referrers.

Foundational guidance for leaders to integrate diversity, equity, inclusion, and belonging principles into health care organizations.

The National Consensus Project (NCP) Clinical Practice Guidelines are the national standard for high quality palliative care. National Consensus Project for Quality Palliative Care, 2018.

Assessing and supporting caregivers of people with serious illness.

Guidance for all clinicians on improving communication and ensuring smooth transitions of care for patients living with serious illness.

Use this toolkit to select program measures that demonstrate value and support quality care delivery. Overcome common measurement obstacles and synthesize program data.

Tools to help payers, policymakers, and providers understand best practices for delivering quality care during a serious illness, and to identify certifications that demonstrate adherence to third-party quality standards.

Results of a recent convening of experts to define appropriate quality measures for this population.