Measurement tells the story of your palliative care service: what it does, whom it serves, and its impact on outcomes important to patients, families, leaders, decision makers, funders/payers, and community partners.

This toolkit provides guidance on measurement so that your program can:

  • Demonstrate value
  • Align your services with national palliative care quality standards
  • Manage your program operations
  • Perform continuous quality improvement

What’s in the Toolkit

Recommendations for program measures that are feasible to collect and that produce data that the program can use to achieve its goals.

Menu of MIPS Quality Measures
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Clinicians who participate in the Merit-based Incentive System must submit data annually on six quality measures. This list highlights the most relevant ones for palliative care clinicians.

Measurement Strategies that Work: How to Use Data to Build Strong Palliative Care Programs

In this webinar, speakers Lynn Hill Spragens, MBA, and Santiago Lopez, MD, introduce measurement strategies using data to build strong palliative care programs.

CAPC Measurement Guide
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Recommendations for measures and approaches to evaluating palliative care services that enable growth and improvement.

Palliative Care Quality Collaborative (PCQC)

PCQC is a membership organization that operates a national unified palliative care registry, which captures both program and patient-level data. Membership allows palliative care teams to track their performance over time, benchmark against their peers, and participate in quality improvement offerings.

Making the Case for Palliative Care: Demonstrating Value through Measurement

This Virtual Office Hour explores best practices in evaluating your program and engaging collaborators.

Synthesize data to manage the program efficiently, perform continuous quality improvement, and demonstrate value.

Latest Trends and Insights from the National Palliative Care Registry™

Using data from the National Palliative Care Registry™, CAPC’s Research Department will present key findings on the landscape of hospital-based palliative care in the U.S.

Monitoring Team Effectiveness: Measuring with Metrics, Not to Metrics

Webinar presentation on how to leverage measurement for quality improvement and to demonstrate value.

Hospital Palliative Care Impact Calculator

Free, interactive tool to help you estimate savings attributable to your hospital palliative care team.

Customizable Hospital Palliative Care Impact Calculator
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Downloadable spreadsheet with embedded calculations that allow the user to input their actual salary costs and billing mix to calculate the financial impact specific to each program. Includes comparisons to key national averages.

Connecting the Dots: Using the Impact Calculator Tools to Plan for Growth

This on-demand webinar will provide an overview of measures palliative care programs should monitor and use to guide planning and growth.

Connecting the Dots Between Team Management Principles and Billing Practices

In this on-demand webinar, speakers Lynn Hill Spragens, MBA, and Santiago Lopez, MD, introduce practical steps to improve team work flow and achieve appropriate billing results, demonstrating stewardship, and strengthening prospects for growth.

Home-Based Palliative Care ROI Calculator
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A streamlined calculator for modeling return on investment based on home-based palliative care program assumptions.

Everything You Always Wanted to Know about RVUs But Were Afraid to Ask

Exploring the history and mechanics of relative value units (RVUs) to demystify and support constructive use.

Demonstrating Value

Tools to make the case for palliative care resources and financial partnerships, including the palliative care evidence base and downloadable tools for presenting the case.

Tools to make the case for palliative care resources and financial partnerships, including the palliative care evidence base and downloadable tools for presenting the case. Includes 27 resources.
Toolkit to support strategic planning, team leadership, and professional development for the palliative care leader. Includes 30 resources.

See all 48 Toolkits

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