Improving Team Performance
What You’ll Learn
- Identify areas where your team's efficiency can be approved
- Define barriers to team efficiency
- Describe the key processes that drive the effectiveness of the palliative care team
- Explain strategies to improve team effectiveness
What You’ll Earn
Only CAPC members who are logged in can earn the following free Continuing Education Credits:
- Case Management: 1.00 CE
- Social Work: 1.00 CE (NYSED)
- Social Work: 1.00 CE (NASW)
To take this course, log in. Or, check here to see if your organization is a member.
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Tools & Resources
Monograph on processes that promote team health. Center to Advance Palliative Care, 2014.
Example shared by Lee Health, 2012.
Example shared by Interim HealthCare/CarePoint, 2017.
Five sample palliative care mission statements defining the aims of the program. Center to Advance Palliative Care, 2015.
Guidelines for effective team meeting management.
Course Faculty
Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.
Peer Reviewers
Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Contact information: For answers to frequently asked questions about CAPC courses, read the Online Course FAQ. For technical questions about course activity, email [email protected]. For questions about continuing education credits, contact 201-957-0077.
Provided by the Icahn School of Medicine at Mount Sinai.
Guidance for palliative care teams to build collaborative relationships with referrers.