Leadership Skills in Palliative Care
Last Reviewed: March 4, 2019
Effective palliative care leaders balance the needs of their patients and families, teams, organizations, and external stakeholders. Use this toolkit to draft a strategic plan for delivery of high-quality palliative care, support your team to execute on the plan, build your standing as a leader, and connect with fellow palliative care leaders.
What’s in the Toolkit
Strategic Planning
If you don’t know where you’re going, it doesn’t matter how you get there. The strategic plan articulates your mission and how your program will accomplish it. It is an essential roadmap and communication tool for your team, organizational leaders, and referrers.
National Consensus Project for Quality Palliative Care, 4th edition
Last Updated: January 29, 2019
The National Consensus Project (NCP) Clinical Practice Guidelines are the national standard for high quality palliative care. National Consensus Project for Quality Palliative Care, 2018.
viewNeeds Assessment for the Hospital Palliative Care Program
Last Updated: January 15, 2015
Evaluating patient need, service requirements, and stakeholder priorities for the inpatient program.
start the courseNeeds Assessment: Ensuring Successful Community-Based Palliative Care
Last Updated: January 15, 2015
Evaluating patient need, service requirements, care settings, and stakeholder priorities for the community-based palliative care program.
start the courseImproving Team Performance
Last Updated: January 15, 2015
Strategic planning for new or veteran programs, and a framework for identification of barriers to team efficiency and team health.
start the course
Sample Palliative Care Program Mission Statements
Last Updated: January 29, 2019
Five sample palliative care mission statements defining the aims of the program. Center to Advance Palliative Care, 2015.
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Sample Strategic Plan
Last Updated: January 29, 2019
Example shared by Lee Health, 2012.
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Sample Palliative Care Scope of Practice for the Home-Based Team
Last Updated: February 25, 2019
Shared by Interim HealthCare/CarePoint, 2017
members loginLeadership Networking and Mentoring
Connect with peers and field experts on CAPC’s faculty: just-in-time problem solving, shared advice, new ideas, and peer mentoring.
Virtual Office Hours
Last Updated: March 3, 2019
Small-group consulting calls with national subject matter experts.
viewPalliative Care Leadership Centers™
Last Updated: June 4, 2019
Palliative Care Leadership Centers (PCLC) offer hospitals two days of in-person, customized operational training and one year of mentoring.
viewDevelop Leadership Skills
Online and in-person skill-building resources for palliative care leaders from all disciplines.
Building and Supporting Effective Palliative Care Teams
Last Updated: March 4, 2019
Hire and onboard your staff, manage program operations, and ensure a healthy high-functioning team using this toolkit.
viewNeeds Assessment for the Hospital Palliative Care Program
Last Updated: January 15, 2015
Evaluating patient need, service requirements, and stakeholder priorities for the inpatient program.
start the courseNeeds Assessment: Ensuring Successful Community-Based Palliative Care
Last Updated: January 15, 2015
Evaluating patient need, service requirements, care settings, and stakeholder priorities for the community-based palliative care program.
start the courseImproving Team Performance
Last Updated: January 15, 2015
Strategic planning for new or veteran programs, and a framework for identification of barriers to team efficiency and team health.
start the courseAmerican Academy of Hospice and Palliative Medicine (AAHPM)
Last Updated: February 27, 2019
Advancing hospice and palliative medicine and palliative care physician leadership.
viewThe American Association for Physician Leadership (AAPL)
Last Updated: February 3, 2019
Educational pathways for physician leadership for all specialties.
viewHospice and Palliative Nurses Association (HPNA)
Last Updated: February 3, 2019
Palliative care nursing leadership and professional development.
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Essential Palliative Nurse Leadership in a Changing Health Care Environment
Last Updated: March 15, 2019
Presenters: Constance Dahlin, APN-BC, ACHPN, FPCN, FAAN and Lolita Melhado, PhD, ARNP, FNP-BC CAPC Seminar, 2016.
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Nursing Leadership Assessment Tool
Last Updated: February 3, 2019
Worksheet to accompany "Essential Nurse Leadership Skills" Presentation.
members loginSocial Work Hospice & Palliative Care Network (SWHPN)
Last Updated: February 3, 2019
Palliative care social work leadership and professional development.
viewMake the Case for the Value of Palliative Care
Articulating the value of the palliative care program to your stakeholders is the key to resources and support.
Demonstrating Value to Stakeholders
Last Updated: March 4, 2019
Tools to make the case for palliative care resources and financial partnerships, including: the palliative care evidence base, and downloadable tools for presenting the case.
viewNational Palliative Care Registry™
Last Updated: February 27, 2019
A publicly available national database of palliative care programs and operational metrics, free of charge to all palliative care programs. Submit program data to receive reporting and to track program growth and capacity over time. Compare your program to peers to help make the case for adequate staffing and program quality.
viewValue-Based Payment: Building a Financially Sustainable Palliative Care Service
Last Updated: March 4, 2019
Tools to develop financial partnerships including: making the case, contracting considerations, and how to use legal and financial advisers.
viewBuilding and Supporting an Effective Team
Use this toolkit to hire, onboard, retain, and support a healthy team.
Building and Supporting Effective Palliative Care Teams
Last Updated: March 4, 2019
Hire and onboard your staff, manage program operations, and ensure a healthy high-functioning team using this toolkit.
viewImproving Team Performance
Last Updated: January 15, 2015
Strategic planning for new or veteran programs, and a framework for identification of barriers to team efficiency and team health.
start the course
Related Toolkits See all 27 toolkits
Tools to make the case for palliative care resources and financial partnerships, including: the palliative care evidence base, and downloadable tools for presenting the case.
Includes 28 resources:
- Palliative Care Impact
- Tools for Making the Case to Stakeholders
- Measurement
- Successful Care Models
- For Patients and Families
Strategic planning for program growth, including making the case, demonstrating value, and strengthening relationships with partners.
Includes 23 resources:
- Needs Assessment
- Strategic Planning
- Business Planning
- Expanding into a New Care Setting
- Program Measurement for Quality Reporting and Quality Improvement
- Integration of Palliative Care Across Service Lines
Hire and onboard your staff, manage program operations, and ensure a healthy high-functioning team using this toolkit.
Includes 87 resources:
- Hiring and Onboarding
- Sample Job Descriptions
- Day-to-Day Program Operations
- Working With Referrers
- Healthy, High-Functioning Teams
- 2019 CAPC Master Clinician Presentations
- 2018 CAPC Master Clinician Presentations
- 2017 CAPC Master Clinician Presentations