Needs Assessment for the Hospital Palliative Care Program
What You’ll Learn
- Identify your stakeholders so you know with whom to engage
- Conduct effective stakeholder interviews in order to determine business and clinical priorities and to identify gaps and existing building blocks
- Articulate why your organization needs a palliative care program or expanded services
- Build relationships with stakeholders to get support for the program, and develop a common focus on supporting people with serious illness
What You’ll Earn
Only CAPC members who are logged in can earn the following free Continuing Education Credits:
- Medicine: 0.75 CME
- Nursing: 1.00 CNE
- Social Work: 1.00 CE (NYSED)
This course is only available to CAPC members. Learn More
LoginTake the course
Take the post-test
Complete course evaluation
Download your certificate
Tools & Resources
Articulate the rationale for a hospital palliative care program or expanded service, and identify patient demographic and utilization data that guide the design of services. Center to Advance Palliative Care, 2015.
Planning document for stakeholder interviews. Center to Advance Palliative Care, 2015.
Tips and sample questions for conducting stakeholder interviews during the needs assessment process. Center to Advance Palliative Care, 2015.
Synthesize needs assessment data to guide program design. Center to Advance Palliative Care, 2015.
Annotated template for a formal concept proposal for the inpatient palliative care program. Center to Advance Palliative Care, 2015.
Course Faculty
Constance Dahlin, MSN, ANP-BC, ACHPN, FPCN, FAAN. Consultant, Center to Advance Palliative Care.
Andrew E. Esch, MD, MBA. Consultant, Center to Advance Palliative Care.
Philip Higgins, PhD, LICSW. President Lighthouse Counseling of Salem, Inc.
Peer Reviewers
Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.
Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 347-835-0658.

Provided by the Icahn School of Medicine at Mount Sinai.