What You’ll Learn

  1. Identify your stakeholders so you know with whom to engage
  2. Conduct effective stakeholder interviews in order to determine business and clinical priorities and to identify gaps and existing building blocks
  3. Articulate why your organization needs a palliative care program or expanded services
  4. Build relationships with stakeholders to get support for the program, and develop a common focus on supporting people with serious illness

What You’ll Earn

CAPC members can earn the following free continuing education credits:

  • Medicine: 0.75 CME
  • Nursing: 1.00 CNE
  • Social Work: 1.00 CE (NYSED)

This course is only available to CAPC members. Learn More

LOGIN
1

Take the course

2

Take the post-test

3

Complete course evaluation

4

Download your certificate

Tools & Resources

Hospital Program Needs Assessment Data Collection Tool
MEMBERS ONLY locked

Articulate the rationale for a hospital palliative care program or expanded service, and identify patient demographic and utilization data that guide the design of services. Center to Advance Palliative Care, 2015.

Hospital Program Stakeholder Interview List
MEMBERS ONLY locked

Planning document for stakeholder interviews. Center to Advance Palliative Care, 2015.

Hospital Program Interview Guide
MEMBERS ONLY locked

Tips and sample questions for conducting stakeholder interviews during the needs assessment process. Center to Advance Palliative Care, 2015.

Hospital Needs Assessment Key Findings Worksheet
MEMBERS ONLY locked

Synthesize needs assessment data to guide program design. Center to Advance Palliative Care, 2015.

Concept Proposal Outline
MEMBERS ONLY locked

Annotated template for a formal concept proposal for the inpatient palliative care program. Center to Advance Palliative Care, 2015.

Constance Dahlin, MSN, ANP-BC, ACHPN, FPCN, FAAN. Consultant, Center to Advance Palliative Care.

Andrew E. Esch, MD, MBA. Consultant, Center to Advance Palliative Care.

Philip Higgins, PhD, LICSW. President Lighthouse Counseling of Salem, Inc.

Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.

Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 212-201-2674.

Provided by the Icahn School of Medicine at Mount Sinai.