Needs Assessment for the Hospital Palliative Care Program
What You’ll Learn
- Identify your stakeholders so you know with whom to engage
- Conduct effective stakeholder interviews in order to determine business and clinical priorities and to identify gaps and existing building blocks
- Articulate why your organization needs a palliative care program or expanded services
- Build relationships with stakeholders to get support for the program, and develop a common focus on supporting people with serious illness
What You’ll Earn
To take this course, log in. Or, check here to see if your organization is a member.
LoginTake the course
Take the post-test
Complete evaluation
Download your certificate
Tools & Resources
Articulate the rationale for a hospital palliative care program or expanded service, and identify patient demographic and utilization data that guide the design of services. Center to Advance Palliative Care, 2015.
This is a planning document for conducting collaborator interviews as part of an effective Needs Assessment. A formal process for gathering collaborator input about their priorities and advice for design will help ensure successful startup and sustainability.
Tips and sample questions for conducting stakeholder interviews during the needs assessment process. Center to Advance Palliative Care, 2015.
Synthesize needs assessment data to guide program design. Center to Advance Palliative Care, 2015.
Annotated template for a formal concept proposal for the inpatient palliative care program. Center to Advance Palliative Care, 2015.
Accreditations and Disclosures
Physicians
This activity has not been awarded contact hours for physicians. Physicians will receive a verification of attendance certificate upon course completion.
Physician Assistants
This activity has not been awarded contact hours for physician assistants. Physician assistants will receive a verification of attendance certificate upon course completion.
Social Workers
This activity has not been awarded contact hours for social workers. Social workers will receive a verification of attendance certificate upon course completion.
Certified Case Managers
This activity has not been awarded contact hours for certified case managers. Case managers will receive a verification of attendance certificate upon course completion.
Verification of Attendance (VOA)
All users that are not eligible for continuing education will receive a Verification of Attendance certificate upon completion of the course.
Course Media Instructions
Software Requirements: CAPC’s online curriculum, tools and technical assistance are designed to be fully compatible through multiple platforms: computer, smartphone (iOS or Android) or tablet running the following web browsers: Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
Content: Each course is comprised of interactive learning components (articles, tools, or supporting materials), video and audio. The learner will be expected to complete various interactive processes such as matching, simulated clinical decision-making, fill in the blanks, and highlighting content.
To successfully earn credit, participants must complete the activity online, receive a minimum score of 80% on the post-test, and complete the course evaluation. A printable certificate of completion or a continuing award document specific to the discipline will be awarded.
Target Audience: Each program is developed for chaplains/spiritual counselors, nurses, physicians, physician assistants, social workers, case managers, palliative care program leaders, and healthcare leaders (hospital, health system and community care).
Activity Description/Statement of Needs: CAPC’s online curriculum provides training in two critical areas. Technical assistance courses are designed to help palliative care program leaders address key challenges such as implementing palliative care in community health care settings. Clinical coursework provides fundamental training in pain and symptom management, communication, and other key skills needed to work with patients with serious illness.
Disclaimers: The opinions expressed in the courses are those of the authors and do not necessarily represent the views of the sponsor, the educational partner, or the supporter. Please review complete prescribing information of specific drugs or combination of drugs, including indications, contraindications, warnings, and adverse effects before administering pharmacologic therapy to patients.
Activities do not contain information on commercial products/devices that are unlabeled for use or investigational uses of products not yet approved.
Faculty Disclosures and Conflict of Interest: It is the policy of CAPC to ensure objectivity, balance, independence, transparency, and scientific rigor in all CME-provided educational activities per the highest standards of ANCC and ACGME guidelines. There may be other organizations depending on the topic. For all courses, Faculty/Presenters/Authors/Content Reviewers complete conflict of interest forms to determine any potential bias or conflict of interest. Disclosures are available for each activity.
Copyright Information: All rights reserved by the Center to Advance Palliative Care (CAPC). No materials may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in articles or reviews.
Privacy Information: To read CAPC’s privacy policy, click here.
Course Faculty
Constance Dahlin, MSN, ANP-BC, ACHPN, FPCN, FAAN. Consultant, Center to Advance Palliative Care.
Andrew E. Esch, MD, MBA. Consultant, Center to Advance Palliative Care.
Philip Higgins, PhD, LICSW. President Lighthouse Counseling of Salem, Inc.
Peer Reviewers
Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.
Contact information: For answers to frequently asked questions about CAPC courses and CEs, read the Online Course FAQ. For all other questions, please contact support.
Provided by the Icahn School of Medicine at Mount Sinai.
Incorporating needs assessment and stakeholder priorities into design of a high-quality inpatient program.
Building a budget and a business plan for the inpatient program. Includes business planning tools.