Virtual Office Hours
Business Planning for Palliative Care Programs
Presented By
Tom Gualtieri-Reed, MBA
Tom Gualtieri-Reed is a partner with Spragens & Gualtieri-Reed. He has more than 25 years of experience in the health care field, working in business operations, strategic development, and analytics, and has done extensive work with both provider and payer organizations. Mr. Gualtieri-Reed works directly with hospitals, physicians, and health care organizations to develop and implement strategic and business plans, including care delivery redesign, population health, and palliative care programs designed to improve the effective delivery of care. In 2018 Mr. Gualtieri-Reed served as facilitator for the National Consensus Project (NCP) Stakeholder Strategic Directions Summit to develop the 4th edition of the NCP Clinical Practice Guidelines for Quality Palliative Care. He has a specific interest in addressing the needs of the aging population and those with serious illness. Previously, Mr. Gualtieri-Reed held leadership positions at Blue Cross and Blue Shield of North Carolina, Duke University Health System, Kaiser Permanente of North Carolina, and the University of Massachusetts Medical Center. Mr. Gualtieri-Reed earned his MBA from Duke’s Fuqua School of Business and his BA in economics from the College of the Holy Cross.
Mr. Gualtieri-Reed has presented extensively on a range of palliative care business planning and program development topics at national and regional conferences and has co-authored several publications on payer-provider partnerships.
Upcoming Events
Virtual Office Hours
Improving Team Effectiveness and Resilience
Presented By
From the Blog
3 Proactive Strategies for Retaining a Passionate Palliative Care Team
Simple steps that palliative care leaders can take to encourage team engagement and inclusivity, and help identify risks of unexpected departures.
How to Use Planning to Drive Positive Organizational Change
Three tips to help jumpstart your planning efforts regardless of situation, role, program, organization, or team structure.
Courses
Needs Assessment for the Hospital Palliative Care Program
Evaluating patient need, service requirements, and stakeholder priorities for the inpatient program.
Hospital Palliative Care Program Design
Incorporating needs assessment and stakeholder priorities into design of a high-quality inpatient program.
Building the Business Plan for Your Hospital Program
Building a budget and a business plan for the inpatient program. Includes business planning tools.
New
Leading with Purpose: Developing a Strategic Mindset and Assessing Program Needs
Course 1 of 6
Develop systems-thinking skills to assess situations, engage key stakeholders, and strategically prioritize resources for effective leadership.
New
Expanding Services: Managing Resources, Piloting Changes, and Scaling Effectively
Course 2 of 6
Learn to strategically plan service expansion by conducting discovery, testing data-driven ideas, and engaging key decision-makers to secure resources.
New
Navigating Change: Strategies for Stability and Adaptability
Course 3 of 6
Learn how to balance planning with flexibility to navigate unplanned changes and maintain team stability.
New
Optimizing Program Design: Using Data to Support Ongoing Clinical and Operational Improvements
Course 4 of 6
Learn to optimize staffing, collaborate across teams, and use operational data to improve service delivery and impact.
New
Building Strategic Relationships: Partnering to Grow Impact and Access
Course 5 of 6
Gain strategies to expand palliative care across settings and populations through thoughtful planning, partnerships, and collaboration.
New
Forward Planning: Demonstrating Positive Impact through Measurement and Evaluation
Course 6 of 6
Learn to use metrics strategically to build a compelling business case, demonstrate program value, and secure long-term support.
Hire and onboard your staff, manage program operations, and ensure a healthy high-functioning team using this toolkit.
Includes 72 resources.
Resources for palliative care programs working with payers and other financial collaborators, including contracting resources.
Includes 14 resources.
Toolkit containing guidance on organizing a health system palliative care initiative, including the CAPC tools and resources that can be used to support a palliative care strategy.
Includes 7 resources.
Tools and technical assistance for starting or expanding a hospital palliative care service.
Includes 25 resources.
Toolkit to support strategic planning, team leadership, and professional development for the palliative care leader.
Includes 30 resources.
A process and tools for stabilizing and strengthening palliative care programs during COVID-19.
Includes 6 resources.
Use this toolkit to develop new programs and benefits for members with serious illness while driving improvements throughout the provider network.
Includes 41 resources.
Tools to develop financial partnerships including: making the case, contracting considerations, and how to use legal and financial advisers.
Includes 25 resources.