Managing Gaps in Care: Discipline-Specific Approaches
Communicating with Treating Clinicians: How Medical Directors Can Support Best Care for the Seriously Ill
Last Reviewed: October 19, 2017
What You’ll Learn
- Promote collaborative relationships with treating providers
- Build confidence in making calls to treating providers to discuss care priorities
- Build skills for communicating with treating providers on the needs of people with serious illness, offering support and recommendations as appropriate
- Identify how and when it is appropriate to suggest referral for specialty palliative care
What You’ll Earn
CAPC members can earn the following free continuing education credits:
- Case Management: 1.00 CE
- Licensed Professional Counselors: 1.00 CE
- Medicine: 0.75 CME, 0.75 ABIM MOC (Medical Knowledge Only)
- Nursing: 1.00 CNE
- Social Work: 1.00 CE (NASW)
- Social Work: 1.00 CE (NYSED)
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Tools & Resources
An In-Depth Look At Palliative Care And Its Services
Defining palliative care, which patients need it, how it is delivered, and how palliative care differs from hospice.
start the course
Communicating with Treating Clinicians: How Medical Directors Can Support Best Care for the Seriously Ill: Key Takeaways
Stepwise approach to collaborating with treating clinicians to ensure access to palliative care for patients with serious illness.
members loginImproving the Care of Serious Illness Though Innovative Payer-Provider Partnerships- A Palliative Care Toolkit and Resource Guide
Designing a payer-based program that ensures specialized support for members with serious illness. Center to Advance Palliative Care, 2016.
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Course Faculty
Tom Gualtieri-Reed, MBA. Consultant, Spragens & Associates, LLC.
Allison Silvers, MBA. Vice President, Payment and Policy, Center to Advance Palliative Care.
Peer Reviewers
Amy Case, MD, FAAHPM. Associate Professor of Oncology, Chair, Department of Supportive Care.*
Melissa Bakar, MD. Assistant Professor, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.*
Megan E. Rau, MD. Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
*indicates ABIM Peer Reviewer
Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 212-201-2674.
Provided by the Icahn School of Medicine at Mount Sinai.
The Courses
Care Management for Seriously Ill Patients: Addressing Gaps in Care
Communication and assessment techniques for case managers to elicit goals of care and address suffe…
A Palliative Approach to Care for Direct Care Workers
The role of the direct care worker in observing and reporting suffering in patients with serious il…