Communicating with Treating Clinicians: How Medical Directors Can Support Best Care for the Seriously Ill

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What You’ll Learn

  1. Promote collaborative relationships with treating providers
  2. Build confidence in making calls to treating providers to discuss care priorities
  3. Build skills for communicating with treating providers on the needs of people with serious illness, offering support and recommendations as appropriate
  4. Identify how and when it is appropriate to suggest referral for specialty palliative care

What You’ll Earn

Only CAPC members who are logged in can earn the following free Continuing Education Credits:

  • Case Management: 1.00 CE
  • Medicine: 0.75 CME, 0.75 ABIM MOC (Medical Knowledge Only)
  • Nursing: 1.00 CNE
  • Social Work: 1.00 CE (NASW)
  • Social Work: 1.00 CE (NYSED)

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Not sure if your organization is a CAPC member? Check here. If your organization is a member, you can create a free account to take this course and earn CE credits.

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Complete course evaluation

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Tools & Resources

An In-Depth Look At Palliative Care And Its Services
Last Updated:

Defining palliative care, which patients need it, how it is delivered, and how palliative care differs from hospice.

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Communicating with Treating Clinicians: How Medical Directors Can Support Best Care for the Seriously Ill: Key Takeaways
MEMBERS ONLY locked
Last Updated:

Stepwise approach to collaborating with treating clinicians to ensure access to palliative care for patients with serious illness.

Serious Illness Strategies for Health Plans and ACOs
Last Updated:

The case for health plans and accountable care organizations to advance access to quality palliative care, and practical guidance for implementation. Center to Advance Palliative Care, 2017.

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Course Directors

Tom Gualtieri-Reed, MBA. Consultant, Spragens & Associates, LLC.

Allison Silvers, MBA. Vice President, Payment and Policy, Center to Advance Palliative Care.

Amy Case, MD, FAAHPM. Associate Professor of Oncology, Chair, Department of Supportive Care.*

Melissa Bakar, MD. Assistant Professor, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.*

Megan E. Rau, MD. Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

*indicates ABIM Peer Reviewer

Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 212-201-2674.

Provided by the Icahn School of Medicine at Mount Sinai.

The Courses

Care Management for Seriously Ill Patients: Addressing Gaps in Care

Communication and assessment techniques for case managers to elicit goals of care and address suffering for people with serious illness.

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A Palliative Approach to Care for Direct Care Workers

The role of the direct care worker in observing and reporting suffering in patients with serious illness.

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