Communication Skills

Did you know that strong communication with patients and families has the largest single impact on reducing readmissions? Improve patient outcomes and patient-clinician relationships through communication skills training.

To provide patient-centered care for people living with serious illness—and their families—clinicians must understand their hopes, fears, goals, and preferences. CAPC’s communication skills unit provides clinicians with the techniques needed to discuss serious news and prognosis, have effective conversations about goals of care and advance care planning, and facilitate decision-making in family meetings.

Take all five courses in this unit to achieve CAPC Designation status in communication. Designation can be added to your performance file or resume to indicate comprehensive training in communication skills.