What You’ll Learn

  1. Identify the key components of clinic development in terms of planning, mission and vision, core services, structure, and administrative oversight
  2. Implement a plan to develop an office-based program focusing on population, personnel, capacity, accessibility, and responsibility
  3. Develop processes for patient-care issues, including palliative care roles, responsibilities, and access, as well as a referral process and follow-up
  4. Create a process for early data collection at initiation of services

What You’ll Earn

Only CAPC members who are logged in can earn the following free Continuing Education Credits:

  • Medicine: 0.75 CME

To take this course, log in. Or, check here to see if your organization is a member.


Take the course


Take the post-test


Complete evaluation


Download your certificate

Tools & Resources

National Coalition for Hospice and Palliative Care

Home to the National Consensus Project for Quality Palliative Care, the Coalition was founded by the leading hospice and palliative care organizations to coordinate and collaborate on issues and activities of importance to the interdisciplinary hospice and palliative care field.

Community-Based Palliative Care Needs Assessment and Decision-Making Tool

Step-by-step tool to evaluate patient need, stakeholder priorities, organizational readiness, and sites of care for a new or growing community-based palliative care service.

Designing an Office or Clinic Palliative Care Program

Tools and technical assistance for developing a palliative care program in a community clinic or office setting.

Andrew E. Esch, MD, MBA. Consultant, Center to Advance Palliative Care.

Philip Higgins, PhD, LICSW. President Lighthouse Counseling of Salem, Inc.

Lynn Hill Spragens, MBA. President and CEO Spragens & Associates, LLC.

Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.

Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Contact information: For answers to frequently asked questions about CAPC courses, read the Online Course FAQ. For technical questions about course activity, email membership@capc.org. For questions about continuing education credits, contact 201-957-0077.

Provided by the Icahn School of Medicine at Mount Sinai.

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