Conversation guide and trouble-shooting tips using Patient Priorities Care (PPC) model. This tool aligns with the Institute for Healthcare Improvement’s Age-Friendly Health System approach.
Dr. Michael Fratkin makes the case for telemedicine and provides tips for the best possible interaction during the COVID-19 pandemic.
NEJM Catalyst article with evidence-based, relationship-centered tips for enhancing virtual clinical encounters. May 20, 2020.