Practical advice on how to talk about difficult topics related to COVID-19, including specific phrasing for patient and family conversations.
Sample script to help clinicians better understand patients’ experiences and meet needs, both during and after the COVID-19 pandemic.
Conversation guide, telehealth communication tips, recommendation aid, and care planning resources.
Care planning guides and decision aides for patients and families impacted by COVID-19.
Toolkit for navigating conversations with patients’ families to inform critical care clinicians about the lives of the patients they are caring for and support families who are absent from the patient’s bedside and isolated at home. Shared by HIPxChange.
Training tool for interpreters working with COVID or other seriously ill patients, including conversation frameworks and recommended phrases. Formatted for printing and sharing as pocket cards. Shared by the Mount Sinai Health System.