Practicing Inclusive Clinical Encounters
What You’ll Learn
In the second part of this two-part learning activity, clinicians can practice the foundational skills introduced in Part 1 through three in-depth case studies that reflect the real-world complexities of caring for a diverse population of patients with serious illness. This learning activity will help clinicians build the confidence to integrate strategies for effective and inclusive clinical encounters into their daily practice. There are two clinical encounter tracks—physicians and advanced practice providers, and registered nurses.
This learning activity can help answer the following questions:
- What steps should I take to facilitate inclusive clinical encounters?
- What are some examples of questions I can use with patients to build trust and gain a deeper understanding of their background?
- How do emotional intelligence, motivational interviewing, and social determinants of health guide the creation of a continued care plan?
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Tools & Resources
For clinical educators facilitating individual or team-based learning, the Teaching Guide includes the three cases along with prompts for an individual learner, team learning, and discipline-specific teaching.
Peer Reviewers
Ryan Baldeo, MPAS, MSPC, PA-C
Nora J. Brennan, BSN, RN, CHFN, CHPN
Joan Carpenter, PhD, GNP-BC, NP-C, ACHPN, FPCN
Caroline Doherty, DNP, MSN, AGACNP-BC, FACC
Erin Donaho, MSN, ANP-C, CHFN, CHPN
Andrew Esch, MD, MBA
Kesha Wall Graham, MSW, BSW, LISW-CP, ACM-SW
Melanie Marien, MS, PA-C
Mary Lynn McPherson, PharmD, MA, MDE, BCPS
Ryan Murphy, MSN, ANP-BC
Sherika Newman, DO
Regina Sorina, BSN, Capt, CCRN, USAF
Nicole Sartor, DNP, MSN, CPNP-PC, CHPPN
Kristin Watson, Pharm D, BCCP