What You’ll Learn

In the second part of this two-part learning activity, clinicians can practice the foundational skills introduced in Part 1 through three in-depth case studies that reflect the real-world complexities of caring for a diverse population of patients with serious illness. This learning activity will help clinicians build the confidence to integrate strategies for effective and inclusive clinical encounters into their daily practice. There are two clinical encounter tracks—physicians and advanced practice providers, and registered nurses.

This learning activity can help answer the following questions:

  • What steps should I take to facilitate inclusive clinical encounters?
  • What are some examples of questions I can use with patients to build trust and gain a deeper understanding of their background?
  • How do emotional intelligence, motivational interviewing, and social determinants of health guide the creation of a continued care plan?

To do this activity, log in. Or, check here to see if your organization is a member.

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1

Do the activity

2

Complete evaluation

3

Download your certificate

View Part 1

Do the first part of this learning activity, Inclusive Clinical Encounters

Go to Part 1

Tools & Resources

Practicing Inclusive Clinical Encounters - Teaching Guide
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For clinical educators facilitating individual or team-based learning, the Teaching Guide includes the three cases along with prompts for an individual learner, team learning, and discipline-specific teaching.

Ryan Baldeo, MPAS, MSPC, PA-C

Nora J. Brennan, BSN, RN, CHFN, CHPN

Joan Carpenter, PhD, GNP-BC, NP-C, ACHPN, FPCN

Caroline Doherty, DNP, MSN, AGACNP-BC, FACC

Erin Donaho, MSN, ANP-C, CHFN, CHPN

Andrew Esch, MD, MBA

Kesha Wall Graham, MSW, BSW, LISW-CP, ACM-SW

Melanie Marien, MS, PA-C

Mary Lynn McPherson, PharmD, MA, MDE, BCPS

Ryan Murphy, MSN, ANP-BC

Sherika Newman, DO

Regina Sorina, BSN, Capt, CCRN, USAF

Nicole Sartor, DNP, MSN, CPNP-PC, CHPPN

Kristin Watson, Pharm D, BCCP

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