What You’ll Learn

This is the first part of a two-part learning activity, which provides foundational concepts of both motivational interviewing and addressing social determinants of health. Its goal is to equip clinicians across all disciplines with the tools to foster effective and inviting clinical encounters with seriously ill patients from diverse socioeconomic, cultural, and geographic backgrounds.

This learning activity can help answer the following questions:

  • Why is the patient experience important?
  • What communication strategies can help me better care for patients with serious illness?
  • What is emotional intelligence?
  • What is motivational interviewing?
  • How do I bring up social determinants of health?

To do this activity, log in. Or, check here to see if your organization is a member.

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1

Do the activity

2

Complete evaluation

3

Download your certificate

View Part 2

Do the second part of this learning activity, Practicing Inclusive Clinical Encounters

Go to Part 2

Tools & Resources

Inclusive Clinical Encounters - Learning Activity References
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Citations from the learning activity.

Addressing Differing Abilities
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Strategies for providing inclusive care to individuals with differing abilities.

Social Determinants of Health (SDoH) Rapid Assessment Questions
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Questions that can help identify areas that may affect a patient’s treatment plan.

Integrating Social Determinants of Health (SDoH) into Patient Encounters and Collaborating with Patients to Create a Plan
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Ways to integrate SDoH into your patient encounters, and techniques for collaborating with your patients to create a continued care plan they will be more likely to follow.

Andrew E. Esch, MD, MBA

Senior Education Advisor

Brynn Bowman, MPA

Chief Executive Officer, Center to Advance Palliative Care
Assistant Professor, Brookdale Department of Geriatrics and Palliative Medicine
Icahn School of Medicine at Mount Sinai

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