Inclusive Clinical Encounters
What You’ll Learn
This is the first part of a two-part learning activity, which provides foundational concepts of both motivational interviewing and addressing social determinants of health. Its goal is to equip clinicians across all disciplines with the tools to foster effective and inviting clinical encounters with seriously ill patients from diverse socioeconomic, cultural, and geographic backgrounds.
This learning activity can help answer the following questions:
- Why is the patient experience important?
- What communication strategies can help me better care for patients with serious illness?
- What is emotional intelligence?
- What is motivational interviewing?
- How do I bring up social determinants of health?
Tools & Resources
Citations from the learning activity.
Strategies for providing inclusive care to individuals with differing abilities.
Questions that can help identify areas that may affect a patient’s treatment plan.
Ways to integrate SDoH into your patient encounters, and techniques for collaborating with your patients to create a continued care plan they will be more likely to follow.
Andrew E. Esch, MD, MBA
Senior Education Advisor
Brynn Bowman, MPA
Chief Executive Officer, Center to Advance Palliative Care
Assistant Professor, Brookdale Department of Geriatrics and Palliative Medicine
Icahn School of Medicine at Mount Sinai