What You’ll Learn

  1. Identify your stakeholders so you know with whom to engage
  2. Conduct effective stakeholder interviews in order to determine business and clinical priorities and to identify gaps and existing building blocks
  3. Articulate why your organization needs a palliative care program or expanded services
  4. Build relationships with stakeholders to get support for the program, and develop a common focus on supporting people with serious illness

What You’ll Earn

To take this course, log in. Or, check here to see if your organization is a member.

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1

Take the course

2

Take the post-test

3

Complete evaluation

4

Download your certificate

Tools & Resources

Hospital Program Needs Assessment Data Collection Tool
MEMBERS ONLY locked

Articulate the rationale for a hospital palliative care program or expanded service, and identify patient demographic and utilization data that guide the design of services. Center to Advance Palliative Care, 2015.

Hospital Program Stakeholder Interview List
MEMBERS ONLY locked

Planning document for stakeholder interviews. Center to Advance Palliative Care, 2015.

Hospital Program Interview Guide
MEMBERS ONLY locked

Tips and sample questions for conducting stakeholder interviews during the needs assessment process. Center to Advance Palliative Care, 2015.

Hospital Needs Assessment Key Findings Worksheet
MEMBERS ONLY locked

Synthesize needs assessment data to guide program design. Center to Advance Palliative Care, 2015.

Concept Proposal Outline
MEMBERS ONLY locked

Annotated template for a formal concept proposal for the inpatient palliative care program. Center to Advance Palliative Care, 2015.

Constance Dahlin, MSN, ANP-BC, ACHPN, FPCN, FAAN. Consultant, Center to Advance Palliative Care.

Andrew E. Esch, MD, MBA. Consultant, Center to Advance Palliative Care.

Philip Higgins, PhD, LICSW. President Lighthouse Counseling of Salem, Inc.

Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.

Contact information: For answers to frequently asked questions about CAPC courses, read the Online Course FAQ. For technical questions about course activity, email [email protected]. For questions about continuing education credits, contact 201-957-0077.

Provided by the Icahn School of Medicine at Mount Sinai.

Hospital Palliative Care Program Design

Incorporating needs assessment and stakeholder priorities into design of a high-quality inpatient program.

Building the Business Plan for Your Hospital Program

Building a budget and a business plan for the inpatient program. Includes business planning tools.

View all courses in the unit

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