Communication Skills for Conversations About Serious Illness
This learning pathway contains training and tools to help health professionals navigate difficult conversations with patients living with a serious illness.
Delivering Serious News
Communicating serious clinical news to patients and families.
start the courseDiscussing Prognosis
How to discuss patient prognosis in a manner that is sensitive, clear, and supportive.
start the courseClarifying Goals of Care
Strategies for eliciting patient goals and preferences to inform treatment decisions.
start the courseConducting a Family Meeting
Communication techniques for an effective family meeting.
start the courseAdvance Care Planning Conversations
How to initiate and conduct conversations about advance care planning.
start the course
Billing and Coding for Advance Care Planning (ACP) Services
Requirements, best practices, documentation requirements, and time thresholds for Advance Care Planning (ACP) services. Center to Advance Palliative Care, 2018.
members loginProlonged Services Billing With Face-to-Face Patient Contact
Billing for prolonged services with direct face-to-face contact. Center to Advance Palliative Care, 2018.
members loginCommunication Phrases in Palliative Care
Phrases to use when talking to members/patients and their families about prognosis, advance planning, and quality of life.
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