Improving Team Performance

Last Reviewed: January 15, 2015

What You’ll Learn

  1. Identify areas where your team’s efficiency can be improved
  2. Define barriers to team efficiency
  3. Learn the key processes that drive the effectiveness of the palliative care team
  4. Utilize strategies to improve team effectiveness

What You’ll Earn

CAPC members can earn the following free continuing education credits:

Case Management: 1.00 CE
Licensed Professional Counselors: 1.00 CE
Medicine: 0.50 CME
Nursing: 0.75 CNE
Social Work: 1.00 CE (NASW)
Social Work: 1.00 CE (NYSED)

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This course is only available to CAPC members. Learn More

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Take the course

2

Take the post-test

3

Complete course evaluation

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Download your certificate

Tools & Resources

Strategies for Maximizing the Health/Wellness of Palliative Care Teams

Last Updated: January 29, 2019

Monograph on processes that promote team health. Center to Advance Palliative Care, 2014.

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MEMBERS ONLY locked

Sample Strategic Plan

Last Updated: January 29, 2019

Example shared by Lee Health, 2012.

MEMBERS ONLY locked

Sample Scope of Practice

Last Updated: January 29, 2019

Example shared by Interim HealthCare/CarePoint, 2017.

MEMBERS ONLY locked

Sample Palliative Care Program Mission Statements

Last Updated: January 29, 2019

Five sample palliative care mission statements defining the aims of the program. Center to Advance Palliative Care, 2015.

MEMBERS ONLY locked

Daily Team Meetings: Triage System

Last Updated: February 23, 2019

Guidelines for effective team meeting management.

Jay R. Horton, PhD, ACHPN, FNP-BC, MPH, CENP. Director of Nursing Safety, Quality, and Performance Improvement Mount Sinai Hospital. Assistant Professor Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai.

Sivan Ben-Moshe, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Sachin Kale, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Katie Wang, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 212-201-2674.

Provided by the Icahn School of Medicine at Mount Sinai.