What You’ll Learn

  1. Prepare a business plan for your program using the information collected from a needs assessment
  2. Identify key elements of the budget for your community-based palliative care program
  3. Describe variables that will impact the budget and business plan for your community-based program
  4. Identify how partnerships will sustain the program
  5. Organize compelling examples of value that provide justification for program funding

What You’ll Earn

CAPC members can earn the following free continuing education credits:

  • Case Management: 1.00 CE
  • Medicine: 1.00 CME
  • Nursing: 1.00 CNE
  • Social Work: 1.00 CE (NASW)
  • Social Work: 1.00 CE (NYSED)

This course is only available to CAPC members. Learn More

LOGIN
1

Take the course

2

Take the post-test

3

Complete course evaluation

4

Download your certificate

Tools & Resources

Business Planning Worksheet
MEMBERS ONLY locked

Use this tool to organize your working assumptions about patient population, service model, and program staffing.

Estimating CbPC Patient Volume
MEMBERS ONLY locked

This tool uses the information from your needs assessment to project patient volume for the community-based palliative care program.

Community Palliative Care: Estimating Average Time/Visit to Determine Capacity
MEMBERS ONLY locked

Template and example for estimating time per patient visit for a new visit and for follow-up/subsequent visits, including a calculator for generating a weighted average visit time. Center to Advance Palliative Care, 2017.

Estimating New Patient Capacity per Year
MEMBERS ONLY locked

Predicting capacity to match planned FTEs with planned service offers. The tool uses examples for illustration and should not be used as predictive. Center to Advance Palliative Care, 2017.

Community Palliative Care: Estimating per Provider Visit Capacity
MEMBERS ONLY locked

Uses your time per visit estimate to project the number of visits a clinician will make per year, at different assumptions of weighted average hours per visit and annual visits per patient. Center to Advance Palliative Care, 2017.

Estimating Patient Capacity per Provider
MEMBERS ONLY locked

Estimate the number of unique patients per clinician per year, taking into account visit frequency and duration. Center to Advance Palliative Care, 2017.

Interdisciplinary Staffing Cost Estimator
MEMBERS ONLY locked

Average costs per team member by discipline, taking into account non-billable time.

Community Palliative Care: Estimating Average Time/Visit to Determine Capacity
MEMBERS ONLY locked

Template and example for estimating time per patient visit for a new visit and for follow-up/subsequent visits, including a calculator for generating a weighted average visit time. Center to Advance Palliative Care, 2017.

Template for Estimating Staff Costs for a Visit and a Patient
MEMBERS ONLY locked

Model your assumptions about costs based on the variables of staff cost, staff time allocation, and patient volume.

Billing Revenue Estimator for Services Provided in the Community
MEMBERS ONLY locked

Overview of CMS rates for community-based services and template to estimate revenue.

Community Palliative Care Business Plan Checklist
MEMBERS ONLY locked

Organize working assumptions about patient population, service model, and program staffing. Center to Advance Palliative Care, 2017.

Community Palliative Care Scenario Builder: Demonstrating the Interaction of Variables in Costs and Capacity
MEMBERS ONLY locked

Use this tool to organize your thinking on the budget and business plan, and to identify gaps that require more research.

Budget Template
MEMBERS ONLY locked

Populate your budget using data from your needs assessment and service design.

Developing a Business Plan for Your Community-Based Program
MEMBERS ONLY locked

Guide to creating a community-based program business plan, including making the business case, defining value, and creating a work plan and budget.

Payment Glossary

Defines key terms in payment vocabulary. Center to Advance Palliative Care, 2017.

Payment Quick Tips: Value-Based Payment Introduction
MEMBERS ONLY locked

Introduction to value-based payment and its implications for palliative care. Center to Advance Palliative Care, 2019.

Virtual Office Hours

Small-group consulting calls with national subject matter experts.

Lynn Hill Spragens, MBA. President and CEO Spragens & Associates, LLC.

Tom Gualtieri-Reid, MBA. Consultant, Spragens & Associates, LLC.

Elizabeth Man, MD. Fellow, Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Contact information: For technical questions about online activity or continuing education credits, contact membership@capc.org or 212-201-2674.

Provided by the Icahn School of Medicine at Mount Sinai.