Planning Forward in the COVID Era
While the coronavirus has created financial and operational uncertainty across US health care, it has also highlighted the value of palliative care for patients, families, clinician colleagues, and organizations.
Strategic palliative care programs will seize the moment to proactively engage stakeholders, reinforce program value, and improve on program basics. This toolkit provides a three-step process for stabilizing and strengthening your program.
What’s in the Toolkit
1. Understand the Environment
Your stakeholders are making decisions in a different context than they were 'pre-COVID'. Where are they focusing their efforts, and how can palliative care collaborate to solve problems?
Issues facing key stakeholders of palliative care programs, and how programs can help.
2. Engage Stakeholders
Select key stakeholders for conversations, and develop a strategy to put your best foot forward.
Who to talk with, what to ask, and how to prepare for meetings with palliative care program stakeholders during the COVID-19 Era.
3. Practice Flawless Program Basics
You can't control the health care economy, but you can control the efficiency and effectiveness of your palliative care program.
Four ways to stabilize any palliative care program during a time of uncertainty.
Faculty
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Diane E. Meier, MD, FACP, FAAHPM
Founder, Director Emerita and Strategic Medical Advisor, Center to Advance Palliative Care
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Brynn Bowman, MPA
Chief Executive Officer, Center to Advance Palliative Care
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Andrew E. Esch, MD, MBA
Senior Education Advisor
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Tom Gualtieri-Reed, MBA
Partner
Spragens & Gualtieri-Reed -
Allison Silvers, MBA
Chief Health Care Transformation Officer
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Lynn Hill Spragens, MBA
Partner
Spragens & Gualtieri-Reed
