Access to palliative care is a critical quality indicator for organizations that care for children with serious illness. While the fundamentals of palliative care program design apply to both pediatric and adult programs, the resources in this toolkit address the unique needs of pediatric patients and their families and the implications for pediatric program leaders.

What’s in the Toolkit

Demonstrate the value of your pediatric palliative care service.

Pediatric Palliative Care Field Guide

Catalog of resources, tools and training to promote pediatric palliative care innovation and growth.

Value Proposition: Making the Case for Pediatric Palliative Care

Articulates the clinical and operational value of a PPC program. Use when building internal support with department heads or hospital administrators.

Putting Pediatric Palliative Care in Prime Time: Benefits, Value Proposition, Messaging, and Resources

Describe the value of pediatric palliative care for patients, families, and health care organizations. Identify action steps to support pediatric palliative care integration across the care continuum. Center to Advance Palliative Care, 2017.

Making the Case for the C-Suite

Testimonials from children's hospital leaders about why they have invested in palliative care. Originally delivered at the 2018 Annual Assembly.

Can You 'Make the Case' for Pediatric Palliative Care?

In this blog post, CAPC's pediatric program manager shares insights and advice from hospital leaders across the nation regarding the need for pediatric palliative care, and how to make the case. The consensus: pediatric palliative care is a 'must-have'.

Palliative Care Leadership Centers™

Palliative Care Leadership Centers (PCLC) provide palliative care teams the skills and organizational abilities needed to develop and deliver the highest-quality, sustainable programs.

Tools for business planning, writing a program budget, and billing for palliative care services.

The Basics of Business Planning for Pediatric Palliative Care
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This slide deck defines the essential components of business planning for pediatric palliative care. It will help you articulate the value your program will offer and how your program’s service features influence your business plan.

The Financial Case: Demonstrating Value in a Pediatric Palliative Care Program
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This document covers the importance of a pediatric palliative care business case for sustainability. Considerations include estimating patient volume, funding assumptions, and financial modeling. A worksheet is included to explore how to match your institution’s financial goals with different value propositions.

Aligning Funding Sources and Program Expenses
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Assess funding sources and program expenses.

National standards for pediatric palliative care serve as a roadmap for program design and an indicator of quality care.

National Consensus Project for Quality Palliative Care, 4th edition

The National Consensus Project (NCP) Clinical Practice Guidelines are the national standard for high quality palliative care. National Consensus Project for Quality Palliative Care, 2018.

Pediatric Palliative Care Practice Examples from the NCP Clinical Practice Guidelines, 4th Edition

This chart highlights pediatric-specific practice examples drawn directly from each of the eight domains of the National Consensus Project's Clinical Practice Guidelines for Quality Palliative Care, 4th Edition. The examples reflect how interdisciplinary teams across diverse care settings can apply the guidelines to improve outcomes for seriously ill children and their families.

The Joint Commission Advanced Certification for Palliative Care

Recognizes palliative care programs in TJC-accredited hospitals that demonstrate exceptional quality.

Optimal Resources for Cancer Care (2020 Standards)

Commission on Cancer standards requiring palliative care integration in oncology programs. Use if your pediatric program serves oncology patients, to align with accreditation requirements your hospital may already be pursuing.

Pediatric Psychosocial Oncology Care Standards (2015)

Evidence-based psychosocial care standards covering distress screening, family/sibling support, and interprofessional practice. Use when designing your program's psychosocial and family-support services.

Design a high-quality, sustainable service that is responsive to patient and family needs and adheres to quality standards.

Innovative Initiatives in Pediatric Community-Based Palliative Care

In this on-demand webinar, three pediatric palliative care programs share their innovative ideas for comprehensive, interprofessional, and sustainable community-based care.

Pediatric Palliative Care

In this Virtual Office Hour, ask questions related to strategic planning, program development, communication techniques, and managing operations for the pediatric palliative care program.

Pediatric Palliative Program Design Overview
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Framework for pediatric palliative care program design. Center to Advance Palliative Care, 2016.

Service Features Checklist
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Common service features to consider when designing a pediatric program.

Hospital Program Design Variables
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Factors affecting design, patient volume, and staffing for a pediatric palliative care program.

Patient Volume Estimator Worksheet
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A worksheet for estimating patient volume and staffing needs. Use early in planning to build a data-informed case for the resources and team size you're requesting.

Concepts of Community-Based Palliative Care Program Design 101, Section 7 Worksheet: Develop Community Partnerships
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Record the types of health and social service organizations your program might partner with to ensure the range of expertise and resources necessary to care for your program’s patients, and their caregivers.

Resources for care delivery for the pediatric palliative care team.

American Academy of Pediatrics (AAP) Section on Hospice and Palliative Medicine

Member-only peer conversations on best practices in pediatric palliative care. Use to stay connected to the broader PPC clinical community and emerging standards.

Pediatric Palliative Care Referral Criteria
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General palliative care referral criteria for children with serious illness, and for specific diseases including cancer and pulmonary, genetic, neurologic, metabolic, and other diagnoses.

The Decision-Making Tool (Information for Families)
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Used with patients and families as a discussion guide for care planning. Shared by Seattle Children’s Hospital, 2002.

Pediatric My Wishes

A booklet helping children express how they want to be cared for, in their own words. Share once a child is developmentally able to participate in their own care conversations.

Pediatric Pain Assessment and Management
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Sample patient care policy and procedure from the Children's Health System.

Community Partnerships: Transition to Adult Care
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Identify potential community care partners, analyze partnership opportunities, and design pathways for families transitioning to adult care in the community. Center to Advance Palliative Care, 2010.

Make decisions about staffing mix based on site of care, patient populations, type of organization, and clinical model.

Core Competencies for Pediatric Palliative Care Teams
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Competencies for pediatric palliative care MD/PAs, APRNs, RNs, and social workers.

Models and Staffing Overview
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Service delivery and staffing models for pediatric palliative care programs.

Models and Staffing Overview: Small Hospitals and Community Settings
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Solutions for providing access to palliative care within small organizations.

Inpatient Pediatric Staffing Worksheet
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Estimate FTEs needed for your program over a three-year period.

Online and in-person clinical training resources for the pediatric palliative care team.

EPEC - Pediatrics

A full curriculum adaptation of EPEC for children and families. Use for in-depth, self-paced professional development across clinical, communication, and ethical domains.

Pediatric Pain Treatment and Opioid Prescribing

These videos are designed for medical students on their core pediatrics rotation and include topics from the newborn nursery, inpatient, and outpatient domains.

American Academy of Pediatrics (AAP) Online Curriculum: Resilience in the Face of Grief and Loss

Supports clinicians in processing grief and managing emotions after difficult patient experiences. Use yourself or your team after a hard case, or proactively as part of onboarding.

Sample job descriptions for pediatric palliative care teams that can be modified to meet your hiring needs.

Program Director (Pediatrics)
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Shared by University of California San Francisco.

Physician (Pediatrics)
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Advance Practice Nurse (Pediatrics)
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Shared by University of California San Francisco.

RN (Pediatrics)
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Social Worker (Pediatrics)
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Shared by University of California San Francisco.

Registered Case Manager (Pediatrics)
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Child Life Specialist (Pediatrics)
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Shared by University of California San Francisco.

Chaplain (Pediatrics)
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Case Manager (Pediatrics)
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Consulting Physician (Pediatrics)
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Shared by University of California San Francisco.

Bereavement Coordinator (Pediatrics)
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Information and sample brochures for marketing services to patients, families, and referrers.

Pediatric Palliative Care Highlight: Interview with Dr. Justin Baker of St. Jude Children’s Research Hospital
Sample Pediatric Palliative Care Program Brochure
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Program information for families. Akron Children's Hospital Haslinger Family Pediatric Palliative Care Center.

Sample Pediatric Advanced Complex Care Team Handout
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Program information for families. University of Minnesota Masonic Children's Hospital and Fairview Home Care and Hospice.

Pediatric Palliative Care At-a-Glance Fact Sheet

A printable FAQ overview designed for families and referrers. Share at the point of referral or first family meeting.

Measure program performance and demonstrate impact to collaborators.

Metrics and Measurement Overview
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Commonly used metrics and measurement strategies for pediatric teams.

Measurement Best Practices

Use this toolkit to select program measures that demonstrate value and support quality care delivery. Overcome common measurement obstacles and synthesize program data.

Referring Clinician Satisfaction Survey for the Pediatric Palliative Care Program
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Sample survey from Akron Children's Hospital.

Online communities and information for families of people living with serious illness, and support for bereaved parents.

Palliative Care for Children: Support for the Whole Family When Your Child Is Living with a Serious Illness (English)

A brochure introducing pediatric palliative care to patients and families. Share at or shortly after diagnosis, to orient families to available support.

Palliative Care for Children: Support for the Whole Family When Your Child Is Living with a Serious Illness (Spanish)

Spanish-language version of the family brochure. Share with Spanish-speaking families as part of your initial outreach and education.

Pediatric Palliative Care At-a-Glance Fact Sheet

A printable FAQ overview designed for families and referrers. Share at the point of referral or first family meeting.

Get Palliative Care: Pediatric Palliative Care

A family-friendly overview of PPC with FAQs and a program directory. Share early in the care journey, at or before the first PPC visit.

Finding Family Support Resource Card

A concise, printable card explaining different types of family support. Share when a family asks what kind of help is even out there.

Courageous Parents Network

An online peer community for parents of children with serious illness. Share with a family newly navigating a PPC diagnosis who's looking for peer connection.

Partnership for Parents

A support network for parents of seriously ill pediatric patients. Share as a coping resource, particularly for families new to PPC.

Perinatal Hospice & Palliative Care

Resources for families navigating a life-limiting prenatal diagnosis. Share with caregivers facing perinatal loss to connect them with specialized support.

Share: Pregnancy and Infant Loss Support, Inc

An online community for families who've experienced the death of a baby. Share as a bereavement resource following perinatal or infant loss.

The Compassionate Friends

A support network for families after the loss of a child. Share as an ongoing bereavement resource, not just at the time of loss.

The Conversation Project: Pediatric Starter Kit

Resources to help families have difficult conversations about serious illness with children.

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