CAPC COVID-19 Response Resources

All toolkit resources and online courses have been made publicly available.

  • View CAPC's COVID-19 FAQ here.
  • To connect with others in the field to share coping strategies, register for Virtual Office Hours.

Can't find what you're looking for? Let CAPC know if there are additional tools or resources you would find helpful.

What’s in the Toolkit

How to talk to patients and families about COVID-19.

COVID-Ready Communication Skills: A VitalTalk Open Source Primer

Last Updated: April 23, 2020

Practical advice on how to talk about difficult topics related to COVID-19, including specific phrasing for patient and family conversations.

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Proactive Call to Patients with COVID About Receiving Care At Home: Conversation Script

Last Updated: April 3, 2020

Conversation map with specific phrases to use when talking to patients with COVID about whether they prefer to receive home care if their illness becomes severe. Developed by VitalTalk.

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Proactive Outreach to Patients with COVID at Home: Video Example

Last Updated: March 27, 2020

Training video for clinicians responding to COVID-19. Created by VitalTalk.

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"Fast Five": Legal Issues in Advance Care Planning During COVID-19

Last Updated: April 29, 2020

5-minute CAPC video with practical tips for advance care planning documentation, signatures, notarization, and witnesses when in-person signatures are limited. Speaker: Charlie Sabatino, Director of the American Bar Association’s Commission on Law and Aging.

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Basic Advance Care Planning Scripts for All Outpatient Healthcare Professionals

Last Updated: April 9, 2020

Appropriate regardless of discipline or training - no experience necessary. Developed by PREPARE For Your Care for the COVID-19 crisis.

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Eliciting Patient Priorities via Telehealth

Last Updated: May 5, 2020

Conversation guide and trouble-shooting tips using Patient Priorities Care (PPC) model. This tool aligns with the Institute for Healthcare Improvement’s Age-Friendly Health System approach.

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COVID Goals of Care: Conversation Script

Last Updated: March 30, 2020

Conversation map with specific phrases to use when talking to patients who have COVID-19 about their goals of care. Developed by VitalTalk.

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COVID Goals of Care Conversation: Video Example

Last Updated: March 30, 2020

Training video for clinicians responding to COVID-19. Created by VitalTalk.

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Vent Withdrawal: Shared-Decision-Making Conversation Script

Last Updated: April 1, 2020

Conversation map with specific phrases to use when talking to families whose loved ones are dying despite critical care support. Developed by VitalTalk. Note: All clinicians should check with their institution’s legal counsel to ensure compliance with federal and state laws as well as institutional protocols.

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Saying Goodbye to Dying Family Member Over the Phone: Conversation Script

Last Updated: March 27, 2020

Conversation map with specific phrases to use when helping family members share last words over the phone. Developed by VitalTalk.

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Helping Families Say Goodbye Over the Phone: Video Example

Last Updated: March 30, 2020

Training video for clinicians responding to COVID-19. Created by VitalTalk.

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Communication Skills for Bridging Inequality During the COVID Pandemic

Last Updated: April 29, 2020

A new addition to the COVID-Ready Communication Playbook by VitalTalk. Released on April 15, 2020.

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Graphic Adaptations of VitalTalk COVID Communication Guidance

Last Updated: March 27, 2020

Developed by Dr. Nathan Gray, Palliative Care Physician, Duke University School of Medicine.

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POLST Conversations for ED Physicians with a Capable Patient

Last Updated: April 7, 2020

5-minute video demonstrating a physician using the VitalTalk method to talk with a capable patient about her wishes for care and treatment. Created by Dr. Katie Stowers, the Ronald W. Naito Director in Serious Illness Education and co-chair of the Oregon POLST Coalition Education Committee.

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POLST Conversations for ED Physicians with a Surrogate

Last Updated: April 7, 2020

5-minute video on how to communicate compassionately with a surrogate representing a patient who no longer has capacity to speak about their health care goals and wishes. Uses VitalTalk communication methods. Created by Dr. Katie Stowers, the Ronald W. Naito Director in Serious Illness Education and co-chair of the Oregon POLST Coalition Education Committee.

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Serious Illness Care Program COVID-19 Response Toolkit

Last Updated: April 9, 2020

Conversation guide, telehealth communication tips, recommendation aid, and care planning resources.

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Respecting Choices: COVID-19 Conversation Resources

Last Updated: May 5, 2020

Care planning guides and decision aides for patients and families impacted by COVID-19.

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Best Case/Worst Case: ICU Conversations for COVID-19

Last Updated: April 8, 2020

Toolkit for navigating conversations with patients’ families to inform critical care clinicians about the lives of the patients they are caring for and support families who are absent from the patient’s bedside and isolated at home. Shared by HIPxChange.

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Honoring Previously Determined Preferences for Care

Last Updated: March 26, 2020

Pocket card with recommended questions to ask patients - both patients whose goals are consistent and those where goals have changed.

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Palliative Communication Guide for Interpreters

Last Updated: March 25, 2020

Training tool for interpreters working with COVID or other seriously ill patients, including conversation frameworks and recommended phrases. Formatted for printing and sharing as pocket cards. Shared by the Mount Sinai Health System.

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Quick reference symptom management guides for clinicians in any specialty or setting.

Pocket Card: COVID Symptom Management and Key Communication Phrases

Last Updated: May 1, 2020

One-page front-and-back pocket card with dyspnea protocols, opioid quick tips, and specific communication phrases for responding to patient/family anxiety and discussing treatment options. Can be edited to include palliative care referral contact. Adapted from materials shared by Stanford Health.

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COVID-19 Response Training

Last Updated: April 17, 2020

Recommended courses and clinical tools for any clinician caring for patients in the context of COVID-19.

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Symptom Medications: COVID-19 Clinical Resource

Last Updated: March 23, 2020

Medications and starting doses for common symptoms. Updated 3/19/20.

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Stepwise Protocols for Crisis Symptom Management

Last Updated: March 20, 2020

Practical guidance to be shared with all clinicians to ensure patient symptoms are managed.

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Medication Chart: Managing Symptoms in the Home

Last Updated: March 31, 2020

Medication recommendations in liquid, tablet, or suppository formulations, including dosing and prescription quantities.

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Outpatient Opioid Prescribing During COVID-19

Last Updated: May 12, 2020

Allowable telehealth practices for opioid prescribing from the DEA under COVID-19.

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Comfort Pack Info Sheet for Patients: Sample

Last Updated: April 27, 2020

Example reference sheet for patients on how and when to use in-home comfort pack medications to manage symptoms.

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Symptom Management Support for COVID-19 in the Nursing Home

Last Updated: April 13, 2020

Medication guidelines for managing shortness of breath, pain, constipation, anxiety or agitation, nausea/vomiting, secretions, and diarrhea in a long-term care setting.

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Prescribing Opioids: A Pocket Reference

Last Updated: March 17, 2020

Opioid pocket reference for providers including safe starting doses, equianalgesic chart, and standard dosing strengths. Center to Advance Palliative Care, 2019.

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Drug Classes and Medications for Treatment of Nausea and Vomiting

Last Updated: March 17, 2020

Mechanisms, indications, and side effects for commonly used entiemetic medications.

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Palliative Care Referral Criteria: COVID-19 Context

Last Updated: April 15, 2020

When to refer patients with COVID-19 or pre-existing serious illnesses for specialty palliative care.

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Operational guidance to help teams address high levels of volume and stress during a crisis.

Demonstrating Palliative Care Value: During and After the COVID-19 Crisis

Last Updated: May 7, 2020

Ways to ensure that palliative care expertise is well-utilized and highly valued in the context of COVID-19.

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Specialty Palliative Care: COVID Crisis Service Design

Last Updated: April 1, 2020

Flowchart with service recommendations by setting and patient/clinician need, and tools for palliative care teams to provide support to colleagues across the organization. Note: All clinicians should check with their institution’s legal counsel to ensure compliance with federal and state laws as well as institutional protocols.

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Palliative Care Referral Criteria: COVID-19 Context

Last Updated: April 15, 2020

When to refer patients with COVID-19 or pre-existing serious illnesses for specialty palliative care.

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Fast Five: Leadership Tips to be Prepared for a Stressful Budget Season in the COVID-19 Era

Last Updated: May 19, 2020

CAPC consultant Lynn Spragens, MBA, shares four tips for proactively approaching what will likely be a complicated year of staffing and budget planning as healthcare organizations and practices grapple with the impacts of COVID-19. 5-minute video.

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Leading Through a Crisis: COVID Leadership Tips from the Field

Last Updated: April 9, 2020

Tips from palliative care teams about four important actions leaders can take to stabilize teams and maintain quality care through a crisis.

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Setting Up a Palliative Care Hotline for Your Hospital or System

Last Updated: April 3, 2020

Covers hotline service design, staffing and workflow, and considerations if incorporating external palliative care clinicians to staff the hotline.

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Fast Five: All In – Using the Full Interdisciplinary Team (IDT) During a Crisis

Last Updated: May 11, 2020

5-minute video with strategies for using all members of the IDT during the COVID-19 crisis, drawing from interviews with programs across the country. Speaker: Constance Dahlin, MSN, ANC-BC, ACHPN, Consultant to the Center to Advance Palliative Care.

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Preparing for COVID-19: Readiness Protocol for Palliative Care Teams

Last Updated: April 14, 2020

Steps to prepare for COVID-19, including team deployment, telehealth setup, and considerations by care setting.

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Equitable Palliative Care Access in COVID-19

Last Updated: April 13, 2020

Tips for addressing the impact of historically inequitable access to palliative care service in your organization's COVID response strategy.

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Leading Through a Crisis: Quick References

Last Updated: April 3, 2020

Annotated guide to four helpful articles on leadership in the time of the COVID-19 crisis.

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FAQs About COVID-19 and Palliative Care

Last Updated: April 27, 2020

CAPC answers frequently asked questions from palliative care teams during the COVID-19 pandemic.

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Role of Palliative Care Teams in Dedicated COVID-19 Sites

Last Updated: April 14, 2020

Guidance for palliative care teams being asked to support or respond to dedicated COVID-19 units.

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Sample Palliative Care Consult Guidance (COVID-19)

Last Updated: March 24, 2020

Sample handout for front line clinicians with phone number and criteria for palliative care tele-consult. Shared by the Mount Sinai Health System.

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Palliative Care COVID-19 Note Template

Last Updated: April 16, 2020

Sample palliative care COVID-19 note template for an EHR. Developed by the Mount Sinai Health System.

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Right Person, Right Time: Using the IDT During Crisis

Last Updated: March 26, 2020

Three steps for making the best use of the IDT, and sample roles for social workers, chaplains, pharmacists and administrators.

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Resources on Telechaplaincy

Last Updated: May 19, 2020

Information from the Chaplaincy Innovation Lab on planning, staffing, and delivering telechaplaincy services.

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Billing Telehealth Visits with Patients in the Hospital

Last Updated: March 31, 2020

Sample reference sheet provided to palliative care teams on how to bill for patient visits in the hospital that are not conducted face-to-face.

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Completing POLST Forms in Crisis Standards of Care

Last Updated: April 3, 2020

Using the National POLST to reflect patient preferences during the COVID crisis. www.POLST.org.

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Advance Care Planning in COVID: Remote Notarization

Last Updated: April 4, 2020

Guidance for using electronic signatures or remote online notarization to sign advance directives during social distancing, and where to find relevant state-specific legal information.

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Sample Decision Tree: Palliative Care Service Delivery in COVID-19

Last Updated: April 3, 2020

In-person and telephone palliative care triage guidelines for all care settings. Shared by the Palo Alto Medical Foundation/Sutter Health, March 16, 2020.

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Reporting Registry: The PCQC–COVID19 Case Report

Last Updated: April 7, 2020

Short case report form hosted by the Palliative Care Quality Collaborative to collate experiences of palliative care clinicians in caring for COVID-19 positive, PUI (Person Under Investigation), and recovered patients. These experiences will be shared with the palliative care community to foster clarity in the field through continuous learning.

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UW Medicine COVID-19 Resource Site

Last Updated: March 20, 2020

Public policies, protocols, and flow diagrams developed at the University of Washington in response to the COVID-19 epidemic.

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ELNEC Support for Nurses During COVID-19

Last Updated: May 11, 2020

Resources from the End-of-Life Nursing Education Consortium (ELNEC) including self-care strategies, nursing communication in a pandemic, and end-of-life care.

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Patient Care Strategies for Scarce Resource Situations

Last Updated: March 17, 2020

Minnesota Department of Health guidance including staffing, medication administration, and other clinical care issues impacted by resource-scarce conditions of crisis.

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Sample Policy: Personal Protective Equipment (PPE) Practices

Last Updated: April 13, 2020

Sample policy and visual reference guide for Personal Protective Equipment developed by Mount Sinai Health System in New York, NY.

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Sequence for Putting On Personal Protective Equipment (PPE)

Last Updated: April 7, 2020

Guidance and diagrams from the CDC on gloves, goggles, masks, and gowns.

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National Coalition for Hospice and Palliative Care: COVID-19 Resources for the Field

Last Updated: March 17, 2020

One-stop shop for all resources offered by palliative care and hospice professional organizations.

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Responding to Covid-19 as a Regional Public Health Challenge: Preliminary Guidelines for Regional Collaboration Involving Hospitals

Last Updated: May 6, 2020

Highlights potential ethical concerns for a regional public health COVID-19 response, and provides guidance on supporting collaboration across institutions throughout pandemic response and recovery.

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Ethical Framework for Health Care Institutions Responding to Novel Coronavirus SARS-CoV-2 (COVID-19)

Last Updated: March 18, 2020

Guidelines from The Hastings Center for Institutional Ethics Services Responding to COVID-19: Managing Uncertainty, Safeguarding Communities, Guiding Practice. March 16, 2020.

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Palliative Care Twitter Feed on COVID-19

Last Updated: March 17, 2020

Field hashtag for support, ideas, and inspiration in the midst of the COVID-19 crisis.

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Planning Beyond a Crisis: Steps for Finding Your Palliative Care Team’s "New Normal"

Last Updated: April 23, 2020

Four steps palliative care programs can follow as they plan forward beyond the COVID-19 crisis.

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Discipline-Specific COVID-19 Resources

Last Updated: April 23, 2020

A list of COVID-19 resources for specific disciplines, including nurses, social workers, and chaplains.

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Tools to facilitate telehealth and telemedicine setup, operations, billing, and virtual visit etiquette.

Telehealth At-A-Glance Guidance

Last Updated: May 19, 2020

Palliative care use cases, team considerations, and tips for virtual visit etiquette. Updated May 12, 2020.

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Medicare Telehealth Billing During COVID-19

Last Updated: May 19, 2020

Under the COVID-19 Public Health Emergency, the Center for Medicare and Medicaid Services (CMS) is allowing Medicare billing for telehealth and telephone encounters. This document is a summary of CMS guidance. Updated May 12, 2020.

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A Virtual Visit Algorithm: How to Differentiate and Code Telehealth Visits, E-visits, and Virtual Check-ins

Last Updated: April 22, 2020

Ready-to-use algorithm from a March 23, 2020 article in the AAFP's Family Practice Medicine blog.

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Telehealth Start-Up Guide

Last Updated: March 17, 2020

Key components of telehealth service delivery, especially in a home-based palliative care program.

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Epic Note Template: Telemedicine (Video) Palliative Care Assessment

Last Updated: April 3, 2020

Sample note for palliative care teams performing telemedicine assessments. Shared by Presbyterian Healthcare Services.

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Telemedicine: Virtual Connection in an Age of Social Distancing

Last Updated: March 25, 2020

Dr. Michael Fratkin makes the case for telemedicine and provides tips for the best possible interaction during the COVID-19 pandemic.

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Virtually Perfect? Telemedicine for COVID-19

Last Updated: March 18, 2020

March 11, 2020, New England Journal of Medicine.

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Telehealth Visit Outline

Last Updated: March 17, 2020

Protocols for first telehealth visits with patients and families. REACH PC, 2020.

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CMS General Provider Telehealth and Telemedicine Tool Kit

Last Updated: March 22, 2020

3/20/20 telehealth and telemedicine guidance from the Centers for Medicare and Medicaid Services (CMS).

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Resources for improving team health and tools to help individual clinicians cope with crisis, grief, and post-traumatic stress disorder.

Team Health and Resiliency During the COVID-19 Pandemic

Last Updated: April 2, 2020

Nine practical, specific strategies for supporting team health during the COVID-19 pandemic.

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Understanding Distress in the COVID-19 Pandemic

Last Updated: April 30, 2020

Explores common sources of distress for palliative care professionals, and how to proactively respond to feelings distress.

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Resources for Health Care Worker Well-Being and Resiliency

Last Updated: May 12, 2020

Curated tools and handouts from leading organizations that promote health care worker well-being and resiliency.

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Resources for Health Care Workers Experiencing Grief

Last Updated: May 12, 2020

Curated list of resources for health care workers coping with grief during COVID-19.

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Palliative Care Team and Individual Stress Mitigation Strategies

Last Updated: April 23, 2020

Short list of strategies that palliative care teams and individuals can implement to reduce the long-term impact of stress related to the COVID-19 pandemic.

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“We Are in a War”: Mitigating Burnout in COVID-19

Last Updated: April 23, 2020

Insights from health care and military experts on how the COVID-19 pandemic is accelerating burnout in health care professionals, and strategies to make it through this uncertain time.

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Decompress Podcast

Last Updated: April 17, 2020

A daily podcast from Tony Back, MD, co-founder of VitalTalk, about what health care professionals can do to sustain themselves.

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Caring for Yourself & Others During the COVID-19 Pandemic: Managing Healthcare Workers’ Stress

Last Updated: May 6, 2020

March 24, 2020 webinar presented by Patricia Watson, PhD, of the National Center for PTSD.

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COVID Coach App: iPhone/iPad

Last Updated: May 1, 2020

App for coping with stress during COVID with self-assessments, exercises, and helpful readings. Published by the US Department of Veterans Affairs (VA).

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COVID Coach App: Android

Last Updated: May 1, 2020

App for coping with stress during COVID with self-assessments, exercises, and helpful readings. Published by the US Department of Veterans Affairs (VA).

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The 3 Good Things: Web App for Journaling Gratitude

Last Updated: May 20, 2020

Easy-to-use website for journaling gratitude each day - an evidence-based technique to improve mood and promote resiliency. Developed by CrossComm in collaboration with Dr. Arif Kamal and the Quality in Cancer Research Program at the Duke Cancer Institute.

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Most recent communications about COVID-19 waivers and emergency policy measures.

How to Use: Temporary Medicare Waivers under COVID-19 Emergency

Last Updated: May 4, 2020

CAPC summary of COVID-19 waiver implications for palliative care teams. Updated May 1, 2020.

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Hospice Flexibility Under the COVID-19 Emergency

Last Updated: April 2, 2020

Overview of regulatory changes pertaining to telehealth, workforce requirements, paperwork relief, and hospice payments. Updated April 1.

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Long Term Care Facilities (Skilled Nursing Facilities and/or Nursing Facilities): CMS Flexibilities to Fight COVID-19

Last Updated: April 4, 2020

Regulatory waivers and new rules to enable flexibility for LTC providers during COVID-19. Centers for Medicare and Medicaid Services (CMS), 3/28/20.

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Outpatient Opioid Prescribing During COVID-19

Last Updated: May 12, 2020

Allowable telehealth practices for opioid prescribing from the DEA under COVID-19.

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State COVID Policy Tracker for Palliative Care Teams

Last Updated: March 24, 2020

Continuously updated reference on emergency state policy responses to COVID-19.

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Medicare Advantage: COVID Plan Waivers and Added Services

Last Updated: April 2, 2020

Waivers and additional services that major MA carriers have put in place, as of 3/31/2020.

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Temporary Waivers and Rules Relaxation: CMS Overview

Last Updated: April 1, 2020

Graphic from the Centers for Medicare and Medicaid Services (CMS) on rule changes allowing for more flexible response to COVID-19.

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Centers for Medicare and Medicaid Services (CMS) COVID-19 Waiver Guidance

Last Updated: April 3, 2020

CMS info on COVID-19 waivers and emergency measures.

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Profiles from palliative care programs in hard-hit regions of the country, detailing their COVID response strategies including role of palliative care team, use of IDT, and advice for how to prepare.

Baylor Scott White Health Care Profile: Palliative Care COVID Response

Last Updated: April 15, 2020

Case study of the Baylor Scott White Health Care palliative care program's COVID response strategy.

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Duke Health Profile: Palliative Care COVID Response

Last Updated: April 16, 2020

Case study of the Duke Health palliative care program's COVID response strategy.

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Hackensack Meridian Health Profile: Palliative Care COVID Response

Last Updated: April 20, 2020

Case study of the Hackensack Meridian Health palliative care program's COVID response strategy.

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Knox Community Hospital Profile: Palliative Care COVID Response

Last Updated: May 6, 2020

Case study of the Knox Community Hospital palliative care program's COVID response strategy. Mount Vernon, OH.

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Lehigh Valley Health Network Profile: Palliative Care COVID Response

Last Updated: April 14, 2020

Case study of the Lehigh Valley Health Network palliative care program's COVID response strategy.

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Mount Sinai Hospital Profile: Palliative Care COVID Response

Last Updated: April 16, 2020

Case study of the The Mount Sinai Hospital palliative care program's COVID-19 response strategy.

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Northwell Health Profile: Palliative Care COVID Response

Last Updated: April 8, 2020

Case study of the Northwell palliative care program's COVID response strategy.

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Northwestern Profile: Palliative Care COVID Response

Last Updated: April 13, 2020

Case study of the Northwestern palliative care program's COVID response strategy.

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Ochsner Health Profile: Palliative Care COVID Response

Last Updated: April 6, 2020

Case study of the Ochsner Health palliative care program's COVID response strategy.

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Penn Medicine Profile: Palliative Care COVID Response

Last Updated: April 9, 2020

Case study of the Penn Medicine palliative care program's COVID response strategy.

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UCSF Profile: Palliative Care COVID Response

Last Updated: April 6, 2020

Case study of the University of California San Francisco palliative care program's COVID response strategy.

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University of Washington Profile: Palliative Care COVID Response

Last Updated: April 7, 2020

Case study of the University of Washington palliative care program's COVID response strategy.

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Information and recommendations written for patients and families by the CDC and other trusted organizations.

Planning Steps for Patients & Families During the COVID-19 Crisis

Last Updated: April 2, 2020

Tip sheet to share with families so they can plan ahead in the event they become ill, and make their care wishes known. Adapted by the National Patient Advocate Foundation from the PREPARE For Your Care program.

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Caregiving During COVID: Three Good Things To Do

Last Updated: April 3, 2020

VitalTalk co-founder Dr. Tony Back speaking to caregivers about how they can be prepared in the event that they or their loved one becomes ill. This video is a companion to the 'Planning Steps' guide for families listed above.

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COVID-19 Fact Check (Translated in 7 Languages)

Last Updated: May 12, 2020

Easy to use 'myth-buster' site for patients and families with practical facts and information about COVID-19. Information is sourced from the WHO, CDC, and other credible sources by an independent group of medical students at UCSF.

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Legacy Poetry Template: English

Last Updated: April 29, 2020

Art therapy initiative developed by teams at Mount Sinai Health System in New York City to help patients and families find meaning and create legacy.

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Legacy Poetry Template: Spanish

Last Updated: April 29, 2020

Art therapy initiative developed by teams at Mount Sinai Health System in New York City to help patients and families find meaning and create legacy.

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Being Prepared in the Time of COVID-19: Three Things You Can Do Now

Last Updated: April 14, 2020

Three important things people can do to be prepared should they become seriously ill with COVID-19, from Ariadne Labs and The Conversation Project.

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COVID-19: What It Is, and Ways to Prepare and Protect Yourself and Others

Last Updated: April 7, 2020

9-minute video for patients and families. Developed by ACP Decisions and Providence St. Joseph Health.

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CDC Coronavirus (COVID-19) Homepage

Last Updated: March 17, 2020

First line information from the CDC for patients and families.

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How to Protect Yourself: CDC Guidance

Last Updated: March 17, 2020

Information for patients and families about how to avoid acquiring or spreading COVID-19.

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If You Are at Higher Risk: CDC Guidance

Last Updated: March 17, 2020

Information that specifically applies to patients with serious illness and their families.

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What To Do If You Are Sick: CDC Guidance

Last Updated: March 17, 2020

Information for patients and families who have COVID-19 or symptoms that may indicate COVID-19.

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National Patient Advocate Foundation: 'COVID-19 Center'

Last Updated: March 24, 2020

Information about how NPAF is working on behalf of patients and families impacted by COVID-19.

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Get Palliative Care

Last Updated: January 29, 2019

Information for patients and families about palliative care.

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Information and updates from US federal agencies.

CDC Training for Health Professionals

Last Updated: April 29, 2020

Education and training from the CDC on emergency preparedness, infection control, COVID-19 clinical care, non-pharmaceutical interventions, and PPE.

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DEA Diversion Control Division: Controlled Substances

Last Updated: March 17, 2020

DEA updates about controlled substances supply and prescribing guidance.

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Coronavirus (COVID-19) Partner Toolkit

Last Updated: March 17, 2020

CMS.gov compilation of clinician, patient, and family resources.

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CMS Announces Relief for Clinicians, Providers, Hospitals and Facilities Participating in Quality Reporting Programs in Response to COVID-19

Last Updated: March 22, 2020

Exceptions and exemptions from Medicare quality reporting programs.

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Guidance for patients with specific underlying serious illnesses and for children and their families.

COVID-19 Resources for Specific Patient Populations

Last Updated: May 8, 2020

Information and helpful links for patients and families regarding COVID-19 in the context of specific underlying diseases.

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Curated resources and information by care setting.

Setting-Specific Guidance for COVID-19

Last Updated: May 19, 2020

Curated COVID-19 resources for home care, long-term care, and hospice.

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Position statements on the palliative care field's role responding to national emergencies.

Demonstrating Palliative Care Value: During and After the COVID-19 Crisis

Last Updated: May 7, 2020

Ways to ensure that palliative care expertise is well-utilized and highly valued in the context of COVID-19.

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A Beacon for Dark Times: Palliative Care Support During the Coronavirus Pandemic

Last Updated: May 19, 2020

May 12, 2020 NEJM Catalyst article on how the Icahn School of Medicine at Mount Sinai palliative care team developed and operationalized a 24/7 palliative care hotline to support their health system's COVID-19 response.

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Briefing: Serious Illness, Palliative Care, and the Impact of COVID-19

Last Updated: March 31, 2020

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CAPC Key Messages re: COVID-19

Last Updated: March 24, 2020

Messages and supporting points that palliative care professionals can use with the public and press to explain the role of palliative care in COVID-19.

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Providing Soul Care in the COVID-19 Era

Last Updated: May 18, 2020

A palliative care social worker and chaplain share how they are supporting patients, families, and colleagues during the pandemic.

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Shortfall Of Comfort Care Signals Undue Suffering For Coronavirus Patients

Last Updated: March 26, 2020

Kaiser Health News, March 26, 2020.

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Palliative Care in the Time of COVID: Graphic Stories

Last Updated: March 21, 2020

“As we take stock of masks, gloves, and ventilators, we must also be ready to dig deep into our reserves of patience, communication, and compassion.” Nathan A. Gray, MD.

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