Monitoring Team Effectiveness: Measuring with Metrics, Not to Metrics

September 26, 2018 at 3:30 p.m. ET

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About the event

Lynn Spragens
President and CEO, Spragens & Associates, LLC

Are we seeing more new patients this month compared to last? How are we balancing frequency of visits with accessibility for new patients? Are we utilizing our current team as effectively as possible? What could we accomplish with additional team members? Palliative care team impact and sustainability can improve when you measure and USE good data. Prioritizing what is important, identifying baseline performance and team goals, and using the data with the team will help any program proactively identify issues and better manage through periods of growth across all settings.

Webinar Details:
• A PDF of the presentation will be made available for the webinar
• You will have the opportunity to participate in a Q&A session with the presenter
• Continuing education credits are not offered for this webinar
• Any questions? Contact Seema Setia at seema.setia@mssm.edu

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