High-quality communication is a major driver of high-quality care, particularly for patients with serious illness. Yet most physicians receive little training in communication skills. As a result, people with serious illness may receive inappropriate interventions that do not help them to achieve their highest priority goals in life.

Together with VitalTalk, CAPC is working to bring communication skills and competencies to all clinicians caring for people living with serious illness. CAPC and VitalTalk collaborated to develop five online CE courses in communication skills for clinicians from all specialties and disciplines. We also worked together to create open access communication resources for all clinicians working on the frontlines of the COVID-19 pandemic.