Learn about new tools and resources on capc.org

Here at CAPC, we're constantly creating new products—and updating existing ones—to ensure you have the best tools and technical assistance to do your job. We're excited to share the below update with you:

New Resources

The Palliative Pulse

CAPC is taking the pulse of the palliative care field. This annual survey will help CAPC learn about your well-being and the health of your palliative care team so we can better serve you—and provide tools to help you thrive.

Take the survey

On-Demand Webinars

Two recent webinars are now available on-demand.

CAPC Responds to Payment and Policy-Related FAQs
CAPC’s Health Care Transformation team answers the following questions and more: Why is 24/7 access a critical component of program and policy design? Why is a palliative care quality measure in Medicare Advantage unlikely to improve access? Why does legislation sometimes not improve access?
Watch now

The Impact of Billing Changes on Inpatient Palliative Care
Phil Santa-Emma, MD, explains fee-for-service inpatient billing adjustments and their effects on workflow, documentation, work-related relative value units (wRVUs), and revenue.
Watch now

Working with Challenging Behavior: Using Borderline Personality Disorder as an Example
David Buxton, MD, FAAHPM, and Vickie Leff, MSW, LCSW, APHSW-C explore the characteristics of Borderline Personality Disorder (BPD) through a case study, examining typical behavior patterns and defense mechanisms associated with BPD. They identify realistic strategies and expectations to support patients and staff with challenging encounters.
Watch now

Communication Skills for Serious Illness Conversations Courses

CAPC’s new Communication Skills courses provide clinicians with techniques to discuss serious news and prognosis; have effective conversations about goals of care and care planning; and facilitate decision-making with patients and the people who matter to them.

Take the courses

Diversity, Equity, Inclusion, and Belonging (DEIB) Principles for Palliative Care Leaders

Drawing from the insights of experienced leaders in the field and CAPC’s DEIB journey, this tool provides foundational guidance for people leading in this changing landscape.

Read more

Virtual Office Hour: Coaching for Emerging Leaders

CAPC members can join a new small-group consulting call, where they can ask questions from CAPC's expert consultant(s) and their peers. This monthly call is tailored for early- to mid-career professionals who want to improve their leadership skills in programs focused on the care of patients with serious illness. Leadership coaches will offer guidance, pose questions, and provide advice to emerging leaders that will help attendees become more effective and impactful in their roles.

Register now

Summary of Concurrent Care Models

Part of the Federal Palliative Care Policy toolkit, this document provides at-a-glance information across nine models of simultaneous disease-directed and palliative services.


Updated Resources

Optimizing Billing Practices Toolkit

The resources in this toolkit were updated to reflect the changes to The Centers for Medicare & Medicaid Services (CMS) 2024 Medicare physician fee schedule conversion factor, which were made in response to the Consolidated Appropriation Act, 2024 (CAA).


Stepwise Protocols for Crisis Symptom Management

This practical guidance can be shared with all clinicians to ensure patient symptoms are managed.


Leading Through a Crisis: Tips from the Field

Leadership is critical during a crisis to stabilize and deliver quality care and ensure the team and organization are thinking and planning beyond the crisis. CAPC has gathered and synthesized advice and tips from program leaders from across the country to help provide leadership guidance during crises.

Learn more

A list of helpful books, articles, and references focused on leadership during a crisis.


Telehealth Startup Guide

Key components of telehealth service delivery, especially in a home-based palliative care program.


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