16 Items
Additional Skills for Care Managers Who Focus Primarily on Supporting People with Serious Illness
New Jersey Division of Medical Assistance and Health Services Managed Care Organization (NJDMAHS MCO) Training
This Learning Pathway will help meet new NJDMAHS state requirements for MCO training for care managers and provides approximately 10 hours of training. For additional training, please see Foundational Skills for Care Managers
Fundamentals of community-based palliative care
Introduction to Palliative Care
An introduction to palliative care, how it is delivered, its impact on quality of life, and the growing population of patients who need it.
Spotlight on Home-Based Palliative Care: Insights and Recommendations from CAPC and PCQC
This report from the Center to Advance Palliative Care (CAPC) and the Palliative Care Quality Collaborative (PCQC) examines key characteristics of home-based palliative care programs from across the U.S.—including patients served, program operations and funding, and national staffing averages. The report also shares recommendations that payers and policymakers might use to credential home-based palliative care providers.
Cultural responsiveness and spiritual care
The Health Care Experience of Hispanic Patients with Serious Illness: A Literature Review
Literature review of peer-reviewed journal articles to understand the health care experience of Hispanic patients with serious illness, and their families and unpaid caregivers.
Health Care for Black Patients with Serious Illness: A Literature Review
Key findings from CAPC's literature review to understand what is known about disparities in health care experiences and quality of life for Black people living with serious illness, and their families.
FICA Spiritual Assessment Tool
Short conversation guide to elicit information about a patient's spiritual history and preferences.
Addressing the unique clinical, social, and emotional needs specific to palliative care
Clarifying Patient Goals of Care
Learn best practices for building trust, eliciting patient values, and having patient-centered conversations about goals of care.
Screening and Assessment for Key Gaps in Care
Screening questions and burden assessments for case management of people with serious illness.
CMS Accountable Health Communities Screening for Health-Related Social Needs
Identifies unmet need in housing, food, transportation, utilities, and safety. Developed by CMS for the Accountable Health Communities model, and recommended for Medicare and Medicaid beneficiaries.
Empathic Responses Guide
MEMBERS ONLY
This resource provides practical samples of empathic responses to use in conversations with patients and families, as well as template responses to challenging questions. Developed by VitalTalk.
Course 1: Pain and its Impact on Our Patients
Learn to define and characterize pain, recognize the prevalence of pain, understand disparities in pain management based on race, ethnicity, and gender.
Dyspnea
After completing this course, learners will have the tools they need to manage dyspnea, including the physical causes of shortness of breath and the emotional impact on the patient.
Addressing the unique clinical, social, and emotional needs specific to palliative care
Safe and Age-Friendly Care for Older Adults
This course provides context and best practices for identifying older adults at risk for poor outcomes, including falls, delirium, and caregiving challenges.
Coordinating Care and Planning Ahead
Guidance for all clinicians on improving communication and ensuring smooth transitions of care for patients living with serious illness.
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