New
Who Am I as a Health Care Leader? Who Do I Want to Be?
Course 1 of 6
Explore leadership frameworks, reflect on personal strengths, and identify opportunities for growth to become a more effective, high-impact leader.
Hiring and Retaining a Strong Team
What You’ll Learn
We all want to work in an inspiring, validating work environment—but that doesn’t happen by chance. This course equips emerging leaders with the tools to identify organizational cultures that align with their values and negotiate for the conditions they need to thrive. Through evidence-informed strategies, learners will also discover how to cultivate resilient, mission-driven teams, reduce staff turnover, and foster a culture of continuous development and inspiration.
Learning outcomes for this course include:
- Illustrate how to assess one’s own values and priorities to guide a job search
- List 5 elements of a compensation package for a health care leader
- List 5 workplace and team attributes that health professionals value
What You’ll Earn
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Tools & Resources
Hiring and Retaining a Strong Team Course References
New
MEMBERS ONLY
Course references
Goals with Souls - The Desire Map
5 steps to setting realistic goals with intent.
Leadership Fitness: The Path to Developing Human-Centered Leadership
A video from Harvard Business Impact Enterprise on implementing human-centered leadership.
How to Give & Get Constructive Feedback
Drs. Adam Grant and Andrew Huberman discuss the importance of constructive feedback.
Dare to Lead List of Values
Brene Brown's list of values to enhance leadership.
Accreditations and Disclosures
Check back soon.
Course Faculty
Helen Fernandez, MD, MPH. Professor of Geriatrics and Palliative Medicine, Medical Education and Internal Medicine; Gerald and May Ellen Ritter Professor, Vice Chair of Education, Brookdale Department of Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.
Donna Stevens, MHA. Consultant, Center to Advance Palliative Care.
Peer Reviewers
Karen Bullock, PhD, LICSW, APHSW-C. Ahearn Endowed Professor, Boston College School of Social Work.
Brittany Chambers, MPH, MCHES. Director, Health Equity and Special Initiatives, Center to Advance Palliative Care.
Devin Gilhuly, MD, MS. Assistant Professor, Department of Medicine Division of Geriatric Medicine, and Palliative Care Service, University of Colorado School of Medicine.
JoAnne Reifsnyder, PhD, MSN, MBA, RN, FAAN. Affiliate Professor, Nursing Leadership and Management, University of Maryland School of Nursing.
Ciera Sears, MD, MBA. Clinical Educator.
Contact information: For answers to frequently asked questions about CAPC courses and CEs, read the Online Course FAQ. For all other questions, please contact support.
New
Leading through Communication: Giving Feedback, Coaching, and Listening
Course 2 of 6
Learn practical communication skills—from active listening to managing difficult conversations—that build trust, strengthen teams, and enhance leadership impact.
New
Building Trust and Team Culture in Health Care
Course 3 of 6
Explore how emotionally intelligent leadership builds trust, psychological safety, and collaboration to create high-performing health care teams.