Navigating Change: Strategies for Stability and Adaptability

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What You’ll Learn

A business mindset involves recognizing that unplanned changes, such as turnover, are inevitable. To effectively navigate these unexpected shifts, it’s crucial to continuously assess the current situation and develop strategies to address emerging issues. This course illustrates how leaders can have a plan while being flexible enough to adjust the plan in response to new information. This allows leaders to maintain stability within the teams they lead and reduce uncertainty when faced with change or unexpected challenges.

Learning outcomes for this course include:

  1. Describe why starting with a pilot helps mitigate the impact of unexpected changes
  2. Identify 2 reasons why communicating early and often to teams is important when confronted with unanticipated news or change
  3. Identify 2 leadership strategies for responding when confronted with unexpected change such as turnover

What You’ll Earn

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Tools & Resources

Latest Trends and Insights in Hospital Palliative Care 2019
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A comprehensive profile of hospital palliative care programs participating in the National Palliative Care Registry™. The goal of this report is to provide actionable information to promote standardization and improve the quality of hospital palliative care.

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Navigating Change: Strategies for Stability and Adaptability Course References
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The Right Way to Bring a Problem to Your Boss
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This article covers best practices when navigating difficult conversations with your superiors.

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Course Directors

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Tom Gualtieri-Reed, MBA. Partner, Spragens & Gualtieri-Reed.

Lynn Hill Spragens, MBA. Partner, Spragens & Gualtieri-Reed.

Karen Bullock, PhD, LICSW, APHSW-C. Ahearn Endowed Professor, Boston College School of Social Work.

Brittany Chambers, MPH, MCHES. Director, Health Equity and Special Initiatives, Center to Advance Palliative Care.

Niharika Ganta, MD, MPH, FAAHPM. Chief, Palliative Care, University of Pennsylvania Health System; Associate Professor, Perelman School of Medicine.

Donna Stevens, MHA. Consultant, Center to Advance Palliative Care.

Kriota Willberg, MFA-IA, LMT.

Contact information: For answers to frequently asked questions about CAPC courses and CEs, read the Online Course FAQ. For all other questions, please contact support.

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