Building Strategic Relationships: Partnering to Grow Impact and Access

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What You’ll Learn

Expanding palliative care to new patient populations or care settings requires a strategic approach. Whether you are in a community-based organization working to improve access to palliative care in the areas you serve, or in a hospital or health system aiming to enhance continuity of care from hospital to home, careful planning is essential. Given complexity and costs, it is critical to explore potential partnerships across teams and community organizations. This course provides a framework for leaders to think across the continuum of care, offering strategies for building or collaborating to expand services.

Learning outcomes for this course include:

  1. Summarize a process for evaluating whether to build new services or partner to expand services
  2. Identify 3 foundational metrics that are essential to strategic planning that consider realistic assumptions regarding cost, capacity for new patients, and results
  3. List 2 factors that contribute to successful clinical partnerships

What You’ll Earn

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Tools & Resources

Home-Based Palliative Care Program Design
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Practical tools and technical assistance for starting or growing a home-based palliative care program, from needs assessment to business planning, and more.

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Hospice-Led Palliative Care
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Designing high-quality, sustainable palliative care as a separate business line.

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Course Directors

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Tom Gualtieri-Reed, MBA. Partner, Spragens & Gualtieri-Reed.

Lynn Hill Spragens, MBA. Partner, Spragens & Gualtieri-Reed.

Karen Bullock, PhD, LICSW, APHSW-C. Ahearn Endowed Professor, Boston College School of Social Work.

Brittany Chambers, MPH, MCHES. Director, Health Equity and Special Initiatives, Center to Advance Palliative Care.

Niharika Ganta, MD, MPH, FAAHPM. Chief, Palliative Care, University of Pennsylvania Health System; Associate Professor, Perelman School of Medicine.

Donna Stevens, MHA. Consultant, Center to Advance Palliative Care.

Kriota Willberg, MFA-IA, LMT.

Contact information: For answers to frequently asked questions about CAPC courses and CEs, read the Online Course FAQ. For all other questions, please contact support.

The Courses

New
Leading with Purpose: Developing a Strategic Mindset and Assessing Program Needs

Course 1 of 6

Develop systems-thinking skills to assess situations, engage key stakeholders, and strategically prioritize resources for effective leadership.

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New
Expanding Services: Managing Resources, Piloting Changes, and Scaling Effectively

Course 2 of 6

Learn to strategically plan service expansion by conducting discovery, testing data-driven ideas, and engaging key decision-makers to secure resources.

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New
Navigating Change: Strategies for Stability and Adaptability

Course 3 of 6

Learn how to balance planning with flexibility to navigate unplanned changes and maintain team stability.

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