Community Based Palliative Care NP Manager
Where
Lower Cape Fear LifeCare
Wilmington, NC, United States
Description
As our Palliative Care Program Manager (Nurse Practitioner), you’ll take the lead on the day-to-day operations of our community-based palliative care program. You'll be the go-to person for staff support, patient care coordination, and quality improvement efforts—all while making sure we’re delivering compassionate, high-quality care that aligns with our mission.
This role combines leadership, clinical expertise, strategic thinking, and people skills. You’ll manage a dedicated team, collaborate with other departments, and help shape the future of our palliative care services.
Here’s what your days might include:
Running the show: Oversee daily operations of the palliative care program—including staffing, scheduling, and patient care activities
Supporting the team: Hire, onboard, coach, and develop your clinical team to ensure high performance and professional growth
Championing quality: Lead initiatives that improve patient/family outcomes, resource use, and program performance
Collaborating with access and intake: Ensure smooth patient admissions and referrals in partnership with our Patient Access Center
Guiding the care plan: Lead IDT (interdisciplinary team) meetings, utilization reviews, and care coordination with outside partners
Keeping an eye on the numbers: Track budgets, recommend improvements, and monitor variances
Engaging the community: Act as a liaison to hospitals, facilities, and healthcare professionals; offer education on palliative care and billing best practices
Planning for the future: Participate in strategic planning and help grow the program thoughtfully and sustainably
Exploring growth: Identify and support grant opportunities and alternative funding for program development
Staying current: Maintain your own clinical and professional knowledge—and encourage your team to do the same
What We’re Looking For
We’re searching for a nurse practitioner who’s passionate about palliative care and ready to lead with compassion, confidence, and a collaborative spirit.
You’ll be a great fit if you have:
A master’s degree in nursing and certification/licensure as a nurse practitioner (North Carolina)
At least 5 years of experience in a palliative care setting
Experience leading clinical teams and navigating complex healthcare systems
A deep understanding of regulatory standards, documentation, and quality measures
A strong nursing foundation and a knack for creative, people-centered problem-solving
Excellent communication and presentation skills—written and verbal
A commitment to continuous learning and team development
A valid driver’s license and reliable transportation
Comfort working with all age groups, from infants to older adults
The ability to flex and adapt: evenings, weekends, and on-call coverage are part of the mix
Bonus points if you’re certified in hospice or palliative care (CHPN, ACHPN).
A Little More About the Role
You’ll work both independently and collaboratively in a fast-paced, mission-driven environment
You’ll regularly interact with patients, families, providers, and community partners
Some travel is involved for supervisory visits or community liaison work
You'll lead by example—always aligning with our values and mission