WHEN

  • Thursday, April 30 12:30 p.m. - 1:30 p.m. ET
  • Monday, May 11 2 p.m. - 3 p.m. ET

Palliative care teams across all settings face high demand that often exceeds their capacity and available resources. In this monthly virtual office hour, adapted from a CAPC National Seminar 2025 workshop and a follow-up webinar, participants are invited to engage in a small-group, interactive discussion focused on the leadership practices needed to sustain high-quality care while operating within resource constraints.

This monthly session provides a dedicated space to ask questions, share challenges, and explore practical approaches for managing demand, navigating service design tradeoffs, and aligning day-to-day operational decisions with long-term growth strategies for palliative care teams.

Questions from previous sessions include:

  1. How can palliative care leaders assess and respond to rising demand without compromising quality of care?
  2. What service design tradeoffs are most important to consider when resources are limited?
  3. How can teams balance short-term operational pressures with long-term program growth and sustainability?
  4. What leadership strategies help teams adapt workflows and staffing models as demand increases?
  5. Bring your real-world scenarios and leadership questions for peer learning and expert guidance in an informal, supportive setting.

Presented By

Virtual Office Hours

The Role of Spiritual Care on the Palliative Care Team

Presented By
Dave Carper
Virtual Office Hours

Billing for Community-Based Palliative Care

Presented By
Philip H. Santa-Emma
Christopher Jones
Virtual Office Hours

Making the Case for Palliative Care: Demonstrating Value through Measurement

Presented By
Santiago Lopez
Lynn Hill Spragens

View more

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