As new palliative care program leaders adjust to leadership roles within their organizations, there are certain skills they must learn. This includes business planning and budget discussions, which can be intimidating topics. Fortunately, having core palliative care communication skills can help new leaders remain calm and grounded, while listening carefully and absorbing cues in the C-suite.

This webinar will provide practical tips to help new leaders manage more effectively, plan proactively, and avoid common pitfalls. The panelists will bring two unique perspectives: a program leader, Carl Grey, MD, after several years in his role, and an experienced health care business administrator and consultant, Lynn Spragens, MBA. Key topics include team management and operational responsibilities, proactive approaches to program growth and service priorities, and strategies for working successfully with data to demonstrate value and justify plans.

This video is only available to CAPC members. Learn more about CAPC membership



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