Measurement and evaluation tell the story of your palliative care service: what it does, whom it serves, and its impact on outcomes important to patients, families, leaders, decision-makers, funders, payers, accountable care organizations (ACOs), and other stakeholders.

This Guide provides measure recommendations for the following use cases:

  • Demonstrating value to stakeholders
  • Optimizing service operations
  • Identifying gaps in quality for quality improvement (QI)

It also provides tips for telling a story with your program data.

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