Documentation and Billing

How to document and bill for telehealth services
Medicare Telehealth Billing During COVID-19

Under the COVID-19 Public Health Emergency, the Center for Medicare and Medicaid Services (CMS) is allowing Medicare billing for telehealth and telephone encounters. This document is a summary of CMS guidance. Updated May 12, 2020.

Fast Five: The Fundamentals of Billing for Telehealth in the Age of COVID-19

5-minute video synopsis of video and audio (phone) telehealth documentation and billing practices that apply during COVID-19. Includes who can provide and bill for services, which services are billable, acceptable technology, and recent changes to payment amounts based on site and type of service. Presented by Chris Jones, MD, Director of Outpatient, Non-Oncology Palliative Care at Penn Medicine.

A Virtual Visit Algorithm: How to Differentiate and Code Telehealth Visits, E-visits, and Virtual Check-ins

Ready-to-use algorithm from a March 23, 2020 article in the AAFP's Family Practice Medicine blog.

Epic Note Template: Telemedicine (Video) Palliative Care Assessment

Sample note for palliative care teams performing telemedicine assessments. Shared by Presbyterian Healthcare Services.

Billing Telehealth Visits with Patients in the Hospital

Sample reference sheet provided to palliative care teams on how to bill for patient visits in the hospital that are not conducted face-to-face.