Documentation and Billing

How to document and bill for telehealth services
Medicare Flexibilities That Support Palliative Care via Telehealth

A slide deck that reviews the why, what, and how of Medicare payment for telehealth and telephone encounters during the COVID-19 public health emergency.

Fast Five: The Fundamentals of Billing for Telehealth in the Age of COVID-19

5-minute video synopsis of video and audio (phone) telehealth documentation and billing practices that apply during COVID-19. Includes who can provide and bill for services, which services are billable, acceptable technology, and recent changes to payment amounts based on site and type of service. Presented by Chris Jones, MD, Director of Outpatient, Non-Oncology Palliative Care at Penn Medicine.

Epic Note Template: Telemedicine (Video) Palliative Care Assessment

Sample note for palliative care teams performing telemedicine assessments. Shared by Presbyterian Healthcare Services.

Billing Telehealth Visits with Patients in the Hospital

Sample reference sheet provided to palliative care teams on how to bill for patient visits in the hospital that are not conducted face-to-face.

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