Training Assignment FAQ
Why are Training Assignments useful?
As a Trainer, you can create Learning Pathways (recommended groups of CAPC Continuing Education courses and tools) and assign them to staff at your organization. You can use these to onboard new staff; standardize practice across your team and organization; fulfill competency requirements; and more. Training Assignments can include a mix of CAPC courses from different clinical training units (Pain Management, Symptom Management, Communication Skills, etc.) and/or include technical assistance from one of our toolkits.
You can also create Learning Pathways for your organization simply as resource; you do not have to assign every Learning Pathway. Learning Pathways that you create but do not assign will show up on a learner's Training Assignments dashboard under "Suggested Pathways".
Who can create Training Assignments for my organization?
Anyone who is designated as a Trainer can create Learning Pathways and assign them to staff at your organization. CAPC Training Leads, CAPC Champions, and CAPC Membership Administrators have automatically been made Trainers at your organization. If you would like to make another person at your organization a CAPC Training Lead, email [email protected].
Do I need to start from scratch to create my own Learning Pathway? What if I'm not sure where to start?
There are two ways to create a Learning Pathway. You can create your own from scratch, or if you aren't sure where to start, you can browse and copy one of CAPC’s existing Learning Pathways. If you copy an existing Learning Pathway, you can still edit the title, description, and resources within it.
Are the Learning Pathways I create private, or can other people see them?
Once published, Learning Pathways are not private. Anyone at your organization can view them. No one outside of your organization will be able to see your published Learning Pathways.
See the Assignments FAQs below to read more.
What happens to Learning Pathways or Training Assignments if the Trainer who created them (the owner) leaves the organization?
The Learning Pathways/Training Assignments will remain visible to the organization(s), but if the Trainer that created them leaves the organization, they will lose ownership.
To transfer ownership to someone else at your organization, contact [email protected].
To whom can I assign a Learning Pathway?
You can assign a Learning Pathway to anyone at your organization that has a CAPC User Account. You can filter staff by discipline, practice area, or training status. You can also assign a Learning Pathway to an individual by searching for their name or email address.
Trainers with multiple organizations under their CAPC membership can also filter by organization.
Can other Trainers at my organization assign staff to complete the Learning Pathways that I created?
Yes, Trainers can assign any Learning Pathway created by any Trainer at your organization.
What if I don’t see someone I want to assign?
If you don’t see someone you’d like to assign in your staff list, you can invite them to create a free CAPC User Account.
I tried to invite someone to create a CAPC User Account, but I got an error message that they have an inactive account. What should I do?
If you try to invite someone to create a User Account and receive an error message that says "The following people cannot be invited because they have inactive accounts." it means the person you are trying to invite has already started to set up their capc.org User Account, but hasn't finished. They should search their inbox for an email from [email protected] with instructions on how to verify their User Account (the email may be in a spam/junk folder). If they need help or cannot find that email, encourage them to contact us at [email protected] for assistance.
I tried to invite someone to create a CAPC User Account, but they already have an Account that is associated with a different organization. What should I do?
If you try to invite someone to create a User Account, but they already have one that is associated with another organization, you should contact the person and ask them to email [email protected] to update their organization.
Why do I only see certain disciplines, practice areas, and training levels listed in my Assignments section?
If you don’t see certain disciplines, practice areas, and training levels in the list of filters, it means no one at your organization has self-identified as those.
The complete list of possible disciplines, practice areas, and training levels includes:
- Advanced Practice Registered Nurse (CNS or NP)
- Art Therapist
- Certified Nursing Assistant (CNA)
- Chaplain/Spiritual Care
- Licensed Practical Nurse (LPN)
- Licensed Professional Counselor
- Licensed Vocational Nurse (LVN)
- Medical Assistant (MA)
- Music Therapist
- Occupational Therapist (OT)
- Physical Therapist (PT)
- Physician (MD or DO)
- Physician Assistant (PA)
- Registered Nurse (RN)
- Respiratory Therapist
- Social Worker (SW)
- Speech Language Pathologist
- Student (Not practicing)
- Practice Areas
- Assisted Living Facility
- Inpatient Hospice
- Long Term Care Facility (e.g. Nursing Home, SNF)
- Patient Home
- In Training
- Undergraduate Student
- Graduate Student
- Medical Student
If a Learning Pathway has already been assigned to a group of people at my organization, can I assign more at a later date?
Yes, Learning Pathways can be assigned to additional people at any time. You can view who has already been assigned by clicking on the “Assigned” tab on the Assign page.
What happens if I add a course or resource to an existing Learning Pathway that I’ve already assigned to my staff?
If a learner has not completed the Learning Pathway, the course or resource you add will simply be added to that Pathway. If the learner has already completed the Pathway, they will not be required to complete the newly added course or resource.
Can I change the due date for an assignment?
No, you cannot change the due date once you have assigned a Learning Pathway.
When are the due date reminder emails sent?
Due date reminder emails are sent 7 days prior to the due date and again 2 days prior.
Will my learners see their assignments after the due date has passed?
Yes, assignments are listed in the order they are due and will continue to show as an active assignment until the learner completes it.
How do I access completion reports for the Training Assignments I created?
Click on the title of the assignment, then click Report to download the report in Excel.
How often are completion reports updated?
Reports are updated in real time.
Will my completion reports be included in my monthly membership usage reports?
No, you can only access a Training Assignment completion report by clicking the title of the assignment, then clicking Report.
What information is included on the completion report?
Completion reports include the name of the learner, the date of the assignment, and the date the assignment was completed. Reports also include columns that show progress for each learner.