Caregiver Support Program Implementation

This document can help you respond to questions from senior leaders and decision-makers as you work to secure financial support.

Who to talk with, what to ask, and how to prepare for meetings with potential collaborators.

Three tips to help jumpstart your planning efforts regardless of situation, role, program, organization, or team structure.

An article on project management excellence.

Develop practical skills in systems thinking, financial management, and change navigation to build resilient, high-impact palliative care and geriatrics programs.

Guidance on staff roles and capacity expectations for efficient caregiver support programs.

This resource highlights areas of your organization that can be good referral sources for a caregiver support program, as well as triage tools that help to ensure appropriate enrollments.

Basic guidance on creating the caregiver's medical record, documenting the evaluation, and creating a care plan.

Guidance on how to promote your caregiver support program inside and outside of your organization, to referring clinicians, caregivers, and more.

A comprehensive guide from the American Cancer Society that oncology leaders can use to implement psychosocial services for family caregivers of people living with cancer.

At-a-glance look at CPTs used for delivering psychosocial services for caregivers.

At-a-glance look at ICD-10 codes used for delivering psychosocial services for caregivers.

This resource provides guidance on billing and coding for initial diagnostic evaluations in caregiver support programs.

This resource provides guidance on billing and coding for psychotherapy visits in caregiver support programs.

This resource provides guidance on billing and coding for psychiatric in caregiver support programs.

Flowchart to help all clinicians use the CTS billing codes. Source: UCSF Caregivers as Partners in Care Teams 2026.

Customizable spreadsheet to estimate annual revenue and expenses for your caregiver support program.

This open-access guide from the Coalition for Social Work and Health outlines key information relevant to billing Medicare Part B for social work services.

This course offers tools and guidance for assessing and addressing the needs of caregivers of people with serious illness.

This learning pathway helps clinicians who are caring for people with serious illness to recognize caregiver distress and provide meaningful guidance to support caregivers.

This 15-minute course helps learners implement effective communication skills with caregivers and care recipients, uncover any unmet needs of the caregiver, and tailor appropriate interventions. Source: UCSF Caregivers as Partners in Care Teams 2025.

All about the non-physical side effects of serious illness—including social determinants of health, financial toxicity, and time toxicity—and what clinicians should do to address them.

Website for the Steven S. Elbaum Family Center for Caregiving, an initiative designed to improve the caregiving experience through research, training, replication, and advocacy.

Caregiver advocate, Dr. Allison Applebaum, outlines the tremendous impact of caregiving—plus five steps clinicians can take right now to support family caregivers in their practice.

How clinicians can help caregivers alleviate their distress—from a simple, "how are you" and assessment to the adoption of strategies that can improve their well-being.

A brief document, prepared by the UHF Next Steps in Care project, describing considerations that can improve hand-offs and engagement with community services.

White paper from the National Alliance for Caregiving's Cancer Caregiving Collaborative, which includes data and recommendations to better recognize, support, and train family caregivers on health care delivery.

Book by nationally renowned clinical psychologist Dr. Allison Applebaum, offering practical tools and strategies to help caregivers to promote their own well-being while providing the best quality of life for their care partners.

Released every five years by the National Alliance for Caregiving and AARP, this report summarizes caregiver prevalence, types of family caregiver responsibilities, and their impact and differences across caregiver populations.

A blog from the National Academy for State Health Policy highlighting key caregiver statistics and actions that advocates can take to support working caregivers.

The consequences of financial toxicity—a term that captures the physical, material, and financial burdens that result from the high costs of medical care—are staggering, manifesting in high debt, low credit scores, and bankruptcy. Financial toxicity can also lead to delayed treatment, skipped medications, and other cost-related coping mechanisms—worsening health outcomes and increasing costs for hospitals and payers alike. CAPC's position statement recommends proven strategies that can ease hardship for patients and caregivers, while improving financial stability for patients and hospitals.