Tools for Palliative Care Programs


Using CAPC Membership

Leveraging CAPC membership to start a new program, grow the service or expand into new care settings, and train all clinical staff.


Starting the Program

Select the care setting of your palliative care program - hospital, office/clinic, home, or long-term care.


Demonstrating Value to Stakeholders

Tools to make the case for palliative care resources and financial partnerships, including: the palliative care evidence base, and downloadable tools for presenting the case.


Funding a Palliative Care Program

Toolkit for building a business plan and budget, forming financial partnerships, and operating the program efficiently.


Growing the Palliative Care Program

Strategic planning for program growth, including making the case, demonstrating value, and strengthening relationships with partners.


Building and Supporting Effective Palliative Care Teams

Hire and onboard your staff, manage program operations, and ensure a healthy high-functioning team using this toolkit.


Optimizing Billing Practices

Toolkit with billing and coding best practices for palliative care services delivered in the hospital or the community.


Measurement Best Practices

Use this toolkit to select program measures that demonstrate value to stakeholders and support quality care delivery. Overcome common measurement obstacles and synthesize program data.


Leadership Skills in Palliative Care

Toolkit to support strategic planning, team leadership, and professional development for the palliative care leader.


Hospice-Led Palliative Care

Designing high-quality, sustainable palliative care as a separate business line.


Pediatric Palliative Care Delivery

Guidance on program design and program operations for the pediatric palliative care program.


Population Management and Palliative Care

Improving operations and training clinical staff to identify, stratify, and meet the needs of patients living with serious illness at the population level.


Patient Identification and Assessment

Toolkit for finding the right patients at the right time to address gaps in care.


Maximizing Palliative Care Program Efficiency

Improving productivity and efficiency to ensure team health and operating within budget.


Value-Based Payment: Building a Financially Sustainable Palliative Care Service

Tools to develop financial partnerships including: making the case, contracting considerations, and how to use legal and financial advisers.


Marketing and Messaging Palliative Care

Guidance on educating patients, families, referrers, and partners about the value of palliative care.


Integrating Palliative Care Practices in the ICU

Integrating palliative care practices in the ICU through training and collaboration.


Integrating Palliative Care Practices in the Emergency Department

Integrating palliative care practices in the Emergency Department (ED) through training and collaboration.


Leadership Skills for Nurses: A Tutorial

Foundational knowledge for emerging nurse leaders.


Palliative Care Program Certification

Information for clinicians from all disciplines about specialty certification, and for teams about program certification.


Training All Clinicians in Essential Communication and Symptom Management Skills

Tools to design and implement a training initiative for care teams from all specialties, to improve quality of life for patients and families living with serious illness.


Implementing Best Practices in Dementia Care

Training clinicians to support people with dementia and their caregivers, and guidance for quality improvement initiatives.


Federal Policy Resources

Recommended policy improvements at the federal level.


State Policy Resources

Implementing change at the state level.