Expanding into the Outpatient Setting: Challenges and Success Stories

In this episode, Rev. Kelley Woggon, M.Div., BCC of Norton Healthcare in Louisville, Kentucky discusses her palliative care program's move into the outpatient setting. Kelly shares the challenges and successes she faced when expanding, which include staff training, communication with referring physicians, and maintaining institutional support. Finally, she shares the process of how her palliative care program became Joint Commission Certified.