Navigating Success and Managing Growing Pains
How do you staff appropriately when your consults are steadily growing? And how do you scale your business model to continue to reach the right patients? In this episode, we speak with Teresa Harvey of Transitions Lifecare in Raleigh, NC, whose program jumped from 300 to 800 consults. Teresa discusses her bundled payment model, how she finds and trains the "right" staff, and her desire to expand her program's reach in the community setting.
You can listen to Program Spotlight on: