New at CAPC: January 2020

Updated January 29, 2020 | By CAPC Staff

Updated January 22, 2020. Learn about new (and updated) tools and resources on

Here at CAPC, we're constantly creating new products — and updating existing ones — to make sure that you have the best tools and technical assistance to do your job. We're excited to share the below updates with you:

New Tools and Technical Assistance

Financing a Palliative Care Program Toolkit

We've updated this toolkit with the following addition:

  • Payment Quick Tips: Value-Based Payment Capabilities
    Monograph outlining the leadership and operational competencies that palliative care teams need to succeed under value-based payment. Download

Downloadable Tools for Making the Case

We've updated this toolkit with the following additions:

  • The Case for Improving Communication and Symptom Management Skills
    A new publication which makes the case for training both palliative care and non-palliative care specialists in communication and symptom management skills, as it results in measurably better quality of care, improved patient and family experience, and more time spent at home and out of hospitals. Download
  • Home-Based Palliative Care ROI Calculator
    The second iteration of CAPC's ROI Calculator provides a streamlined tool for modeling return on investment based on home-based palliative care program assumptions. Download

Addressing the Spiritual Needs of Patients with Serious Illness

  • This NEW toolkit includes tools and technical assistance for addressing patients' spiritual and existential needs, and leveraging the role of the spiritual care provider on the interdisciplinary team. View More

Defining and Measuring Quality

We've updated this toolkit with the following addition:

  • Specialty Palliative Care Program Designation Crosswalk
    This new document lists designations connoting high-quality specialty palliative care in both inpatient and community care settings. Includes a comparison of eligibility criteria, standards, and requirements for all available program designations. Download

Optimizing Billing Practices

We've updated this toolkit with the following addition:

  • RVU 102: Exploring the Relationship Between Provider Work and Payment
    Information on how to accurately capture workload through RVUs, and calculating payment. Download

Financing a Palliative Care Program

We've updated this toolkit with the following addition:

  • Understanding Medicare, Medicaid, and Commercial Insurance
    Tips for understanding U.S. health insurance and what it means for palliative care. Download

Case Managers: Addressing the Unique Needs of Patients with Serious Illness

We've updated this toolkit with the following addition:

  • Screening and Assessment for Key Gaps in Care
    Screening questions and burden assessments for case management of people living with serious illness. Download
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