Listen to learn how to anticipate and avoid scripted and rote phrases in communication with patients and families.

In the latest episode of the GeriPal podcast, hosts Eric Widera, MD, and Alex Smith, MD, MPH, interview Josh Briscoe, MD, FACEP, about having serious illness conversations in an unscripted way. They discuss how to anticipate and avoid the "uncanny valley"—which is "that strange almost-human-but-not-quite territory."

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