What You’ll Learn

We aren’t born expert leaders—we develop our leadership skills over time, and with intention. This unit offers core principles, conceptual frameworks, and practical guidance for the developing leader. From self-assessment to communication to team-building, these six courses provide an essential foundation for leadership skills-building for health care leaders from all professions.

What You’ll Earn

CAPC members can earn a Verification of Attendance certificate after completing the courses in this series.

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Who Am I as a Health Care Leader? Who Do I Want to Be?

Course 1 of 6

Explore leadership frameworks, reflect on personal strengths, and identify opportunities for growth to become a more effective, high-impact leader.

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Leading through Communication: Giving Feedback, Coaching, and Listening

Course 2 of 6

Learn practical communication skills—from active listening to managing difficult conversations—that build trust, strengthen teams, and enhance leadership impact.

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Building Trust and Team Culture in Health Care

Course 3 of 6

Explore how emotionally intelligent leadership builds trust, psychological safety, and collaboration to create high-performing health care teams.

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Leading with Grit, Resilience, and Positive Intelligence in Health Care

Course 4 of 6

Build resilience and grit as a leader, using positive intelligence to overcome challenges, foster growth, and strengthen team productivity.

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Maximizing Team Potential Through Constructive Management and Inclusive Leadership

Course 5 of 6

Learn how to design inclusive, efficient workplaces that empower teams to contribute their unique strengths.

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Hiring and Retaining a Strong Team

Course 6 of 6

Equip yourself with strategies to cultivate mission-driven, resilient teams and foster a work culture where staff thrive

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