Finding the Right Hospice Partner: Key Criteria for Quality Care

For clinicians guiding patients and families through end‑of‑life care decisions, selecting a high‑quality hospice partner is critical. Choosing the right organization can ensure that patients receive compassionate, well‑coordinated support during an exceptionally vulnerable time. A high‑quality hospice is marked not only by strong Medicare Care Compare ratings, but also by inclusive access for all patients regardless of ability to pay. In addition, leading hospices provide comprehensive services that go beyond Medicare Hospice Benefit regulations, such as robust bereavement and serious illness support, as well as specialized programs designed for unique populations, including veterans and children. Together, these elements help clinicians feel confident that their patients are receiving the highest standard of holistic, person‑centered care.

In this webinar, presenters will provide recommendations on identifying the right hospice partner. They will outline practical strategies clinicians can use when evaluating local hospices, including how to interpret publicly available quality data, what questions to ask prospective hospice organizations, and ways to assess program fit based on the needs of specific patient populations. Presenters will also discuss indicators of strong  interprofessional care, transparent communication practices, and the operational features that contribute to reliable, high‑quality hospice performance. This guidance will help clinicians make informed, confident referrals that align with patients’ values and goals at the end of life.