Contracting, Connection, Reimbursement: "I'm Not a Cost Center, I'm a Value Investment"

Palliative care programs often struggle to sustain themselves through fee-for-service billing alone, leading to the perception that they are cost centers rather than value drivers within their organizations. In this session, participants will learn how to reframe their palliative care services as a smart value investment, making the case for long-term sustainability and program growth. The session will explore palliative care impact in the context of organizational finances, reputation, quality measures, and risk mitigation.

Learning Outcomes

• Identify 3 distinct ways palliative care services provide financial and nonfinancial value to hospitals, home health or hospice agencies, and payer organizations.
• Develop a pitch to leadership that incorporates both financial and nonfinancial value statements.
• Demonstrate how palliative care services address key organizational “pain points” while providing high-quality patient care.

If you already earned credits for this session at the 2025 CAPC Seminar, you are not eligible to earn additional credits.