CAPC Leadership Efficiency vs Effectiveness Case Example

Efficiency vs. Effectiveness: How to use both concepts to help leaders and teams measure activity and impact. This case study describes how both concepts need to be reviewed by leadership when developing sustainable palliative care programs.

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Related Courses

• Expanding Services: Managing Resources, Piloting Changes, and Scaling Effectively
• Forward Planning: Demonstrating Positive Impact through Measurement and Evaluation

Related Toolkits

• Billing and Coding
• Leadership Skills for the Palliative Care Team
• Leadership Tutorial for Nurses