Study reveals telehealth obstacles for patients with preferred languages other than English, underscoring interpreter and language-concordant care needs.

A study in JAMA Network Open explored barriers and facilitators to telehealth care for people living with serious illness who speak preferred languages other than English, building on known disparities in telehealth use and care. Interviews with 20 Cantonese- and Spanish-speaking patients and caregivers revealed challenges using patient portals and other digital tools, as well as a strong preference for language-concordant clinicians and consistent interpreter support during visits. The findings highlight opportunities to make telehealth more equitable by improving language access, interpreter integration, and digital health support for patients and caregivers.

Read more

Get the latest updates in your inbox!