Program Spotlight: Managing Rapid Program Growth with Flagstaff Medical Center

The Palliative Care Program Spotlight Series travels to Flagstaff, Arizona for a story of strategies for handling rising demand for services and rapid program growth. In this episode, we chat with two members of Flagstaff Medical Center’s palliative care team—medical director Emmalee Kennedy as well as palliative care nurse and clinical coordinator Donna Clark, who has been with the program since its inception ten years ago.

Click below as Emmalee and Donna walk us through their approaches to keeping up with a growing list of consults by enhancing team wellness and using data as well as stories to get institutional buy-in for more staff.